- Initiated planning and implementation of progressive HR initiatives and people policies, resulting in increased productivity and retention- Enabled cross-functional collaboration with executive management and department heads to address areas of improvement, improve employee satisfaction and retention, and further develop an equitable workplace - Boosted employee engagement by 26% through the execution of HRIS social collaboration platform for 475+ dispersed employees, increasing transparency, peer-to-peer recognition, and positive dialogue across the organization- Developed strong, consultative relationships with stakeholders, including 90+ people managers across 10 departments and 45 worksites, providing training and coaching, performance management, and employee relation support, resulting in a 25% increase in positive responses to climate surveys- Spearheaded Learning and Development transformation, collaborated with leadership to execute career development plans, created marketing campaigns, and rolled out upskilling stipend, increasing LMS utilization by 35%- Achieved positive culture change as measured by an 18% reduction in first-year turnover by analyzing employee experience surveys and people metrics to identify areas of improvement and execute a retention strategy, introducing strategic people and wellness programs- Implemented COVID-19 strategy plan and managed all internal communications, created company policies and guidance, and served as the main point of contact for leave and safety questions- Automated new hire orientation and onboarding process to support transition to hybrid/remote work environment

- Established strong consultative relationships with management, providing coaching and guidance on policies, performance management, and employee relation support-Supported HR-related needs for 400+ employees across 30+ locations- Maintained learning management system (LMS), promoted utilization, and recommended employee training for professional development and performance-Collaborated with upper management to update employee handbook, and policies and procedures- Interpreted federal and state employment laws to ensure consistent application and legal compliance- Oversaw employment leave for 400+ employees, including FMLA, ADA, LOA, FFCRA, short and long-term disability, and Worker's Compensation. Served as point of contact for questions and concerns- Responsible for benefits management and administration. Led annual open enrollment, and processed qualifying event changes- Designed and managed the onboarding process improvement plan, improving the employee experience and increasing operational efficiency - Prepared and completed annual government reporting – OSHA, EEO, and Vets 4212- Oversaw employee recognition program and management

- Oversaw patient management. Welcomed patients, took vital signs, and documented patient sessions, medications, and follow-up care- Enhanced office efficiency, coordinated charts, completed insurance forms, and helped patients with prescription needs- Transformed paper-based medical record system to electronic system, improving accessibility and productivity- Enhanced patient filing system, transferred paper management system to automated system - Created relationships with vendors, manufacturers, pharmaceutical representatives