Ezinne A J. Abraham, Ctn, Minsta, Cmilt, Msm Email & Phone Number

Port Harcourt, Rivers State, Nigeria

● Manage all Supply Chain and Logistics operations for the business.● Maintain and keep records, tracking to assist in monitoring, and measuring. and controlling variouslogistics KPIs● Conduct marketing research, getting competitor and customer insights, while providing marketingintelligence to the sales team to drive sales.● Grow your vendors/ OEM database to create brand visibility for the business through activeparticipation in different events and exhibitions.● Effectively oversee the procurement for project planning and execution.● Ensure achievement of all Service Level Agreements with customers, suppliers, and distributors.● Manage Customer Services End-to-End (Manage Sales Orders, Claims, Returns and RefusalsVendors Registration and Management).● Oversee and ensure regulatory compliance by keeping abreast with the compliance tracker andensuring regulatory permits and licenses are up to date.● Manage the demand process to ensure that delivery plans are established, monitored, andreviewed to ensure efficient and timely delivery of orders and secure stock availability to Customers.● Manage the Warehouse stocks and supervise the annual stock count and warehouse● audit.● Manage and Supervise the Logistics team.● Manage and supervise import processes and relevant related requirements by ensuring alldocuments conform with Government regulations.● Supervise the Shipping, Clearing, and local delivery of shipments to Customers.● Develop and maintain effective relationships with stakeholders e.g., OEM, freight forwarders,customers, etc.● Gather and analyze data sets to inform decision-making.● Supervises all operational activities within Port Harcourt branch.● Controls the assigned budget and actively seeks operational leverage to increase costefficiency.● Reviews monthly operational budget results, implements monthly variance reporting compared budget, and advises on expenditure trends.

Port Harcourt, Rivers State, Nigeria

● Received, verified, and processed outbound orders on time, ensuring accuracy andcompleteness.● Maintained accurate records of outbound shipments, including delivery schedules, trackinginformation, and customer communication.● Identified opportunities for process improvement and recommended enhancements to increaseefficiency and productivity.● Provided exceptional customer service by addressing customer inquiries and resolving any issuesrelated to outbound orders.● Collaborated with other teams, including Inbound Operations and Customer Service, to ensureseamless coordination and customer satisfaction.● Published reports on daily and weekly Outbound performance metrics to Partnership Lead, Lastmile/Distribution.● Ensured optimal utilization of fleets.● Collaborated with internal departments such as warehousing, procurement, and customer service tooptimize outbound processes.● Translated established guidelines into daily work practices.● Worked closely with the Operations team to streamline processes, improve delivery timelines, andenhance overall delivery efficiency through partnerships.● Coordinated of the loading process.● Collaborated with internal departments such as warehousing, procurement, and customer service tooptimize outbound processes.● Sourced for vehicles● Allocated goods to the drivers base location.● Coordinated operations support staff.● Optimized of the available vehicles to their maximum capacity.● Collated and monitored the number of invoices loaded into each vehicle.● Implemented best practices in outbound logistics to streamline operations and meet keyperformance indicators (KPIs).

Port Harcourt, Rivers State, Nigeria

Daily Sales Management:Checked and recorded daily sales from all relevant source documents.Ensured accuracy and completeness of sales data.Petty Cash Management:Disbursed petty cash as needed for daily operations.Maintained accurate records and documentation of petty cash transactions.Receivables and Payables Management:Maintained and updated records of receivables and payables.Ensured timely and accurate processing of invoices and payments.Reconciliation:Reconciled current accounts with the head officeIdentified and resolved any discrepancies in financial records.Reviewed Postings:Reviewed and validated postings in various accounts, including general ledger, fixed assets, inventory, receivables, and payables.Ensured accuracy in financial data entries.Accounting System Maintenance:Updated records using the accounting system.Conducted regular database backups and system maintenance to ensure data integrity.Compliance:Stayed informed about relevant financial regulations and ensured compliance with accounting standards.Assisted in audits by providing necessary documentation and information.Communication:Collaborated with other departments to gather financial information.Communicated effectively with the head office and other outlets regarding financial matters.

● Helped time-pressed CEOs, business owners, executives, and employers structure their companiesto maximize earnings while reducing waste and costs leading to genuine satisfaction and fulfillment.● Offered top-notch professional services using my abilities, expertise, and technical tool knowledgeto complete tasks.●Provide tactical ways for resolving issues and addressing poor customer experiences while demonstrating compassion and empathy.● Create methods to improve the efficiency of several processes, such as filing and organizing records to enhance our capacity to efficiently preserve and recover papers, reports, and data.● To organize schedules and appointments, keep a thorough delivery calendar.

Remote

● Arranged meetings throughout the day for several high-profile clients● Created travel itineraries for large groups● Researched market data related to various industries● Listened to the customer and analyzed the problem to offer a prompt resolution to ensure loyalty and business● Worked within a strong team to exceed all customer service expectations, proven by an increase in over 30% of customer service ratings● Solved a range of customer queries by providing timely and effective outcomes, resulting in first-call resolution of issues.

Ikeja, Lagos State, Nigeria

● Strategized corporate capital and financial strategy by implementing internal controls to safeguardrevenues and expenditures and achieving a healthy financial course for long-term company stability.● Achieved accounts payable and receivable operations of NGN5,000,000,000 per month.● Manage corporate capital and financial strategy, maintaining a healthy financial course for long-term company stability.● Mitigate risk by implementing internal controls and safeguards for revenues and expenditures.

Ikeja, Lagos State, Nigeria

● Accounted and compiled collections such as products, scrap, and other payments made into thecompany's accounts and reported to top management.● Increased accounts receivable from NGN300,000.000 to 80% growth monthly.● Ensured the company received payments for goods and services, and records these transactions accordingly● Imputed sales data in ERP on a daily basis region-wise and reconciled bank statements.● Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.

Ikeja, Lagos State, Nigeria

● Achieved a devised strategy and created solutions that increased customer service levels and providedcost-saving opportunities for the organization through effective logistics fleet deployment● Supervised receiving, warehousing, and distribution activities.● Planned and supervised the Order from production to the end-user● Implemented operational policies and procedures.● Schedule daily and weekly routes and roosters● Implemented and supervised security operations.● Dispatched a minimum of 15 tons per 18 trucks that carried products to customers' warehouses.● Ensured efficient and secure usage of the equipment in the warehouse.● Ensured the staff's safety.● Staff discipline and motivation.● Maintained documentation and kept accurate records of warehouse activity.

Lekki, Lagos State, Nigeria

● Recorded deposits into Sage 50, reconciled monthly bank accounts, and tracked expenses with 100%accuracy.● Generated invoices upon receipt of billing information and tracked collection progress.

Lekki, Lagos State, Nigeria

● Provided appropriate solutions and alternatives within the time limits and kept records of customerinteractions.● Skillfully managed the administrative responsibilities of more than 50 clients, including maintenanceissues, incident reports, handling of confidential information, and conflict resolution. receivedoutstanding feedback ratings.● Provided administrative assistance such as writing and editing emails, drafting memos, and preparing communications on the CEO’s behalf resulting in a 90% improvement in organizational effectiveness.● Completed special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.● Achieved financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.

Professional Advanced Diploma In Logistics And Supply Chain Management, Chartered Member Logistics And Supply Chain Management

This certification provided in-depth expertise in logistics, supply chain management, and port operations. It emphasized strategic.

Transport Administration And Management, Chartered Member

CIoTA is a chartered organization whose mission is to advance professionalism in the intermodal transportation industry, which includes.

Logistics And Transport, Chartered Member

The Chartered Institute of Logistics and Transport (CILT) is the world's foremost professional body for the transport and logistics.

Diploma In Procurement And Supply, Procurement And Supply, Member

The Chartered Institute of Procurement and Supply (CIPS), formerly known as the Chartered Institute of Purchasing and Supply, is a global.

Strategic Management, Full Member

The Institute of Strategic Management, Nigeria is a professional management association that focuses on Strategic Management, Leadership.

Bachelor Of Science - Bs, Accounting, Graduate

Activities and Societies: Student in Free Enterprise(SIFE)The Department has made outstanding strides in recent years in terms.