Ezra Cohen Email & Phone Number

Toronto, Ontario, Ca

As the first hire in the Go-To-Market org I helped the company as a whole more than 10X ARR and our customer base while our company and market grew and evolved. I developed our CS motion, metrics, tech stack, and methodology for successful product adoption. I currently lead a team of four responsible for ensuring successful onboarding, ongoing implementation and support and successful renewal of OpsLevel customers. I also have represented OpsLevel on Podcasts and industry events - including North American DevOps Groups (NADOG) DogCast and OpsLevel’s own Level-Up

Toronto, Ontario, Ca

I led CDL Toronto's efforts to find, evaluate, and select world-class deep tech ventures for our Health, Artificial Intelligence, and General Technology Streams.

Toronto, Ontario, Ca

Venture Manager -As a Venture Manager, I had an opportunity to work closely with 60+ early-stage startups in a wide range of industries, but all leveraging applied AI. I worked with these founders on fundraising strategy, mentor selection, value propositions, how to explain cutting edge technology in a way that investors and customers would find compelling. A sample of the ventures I worked with: Applied Brain Research, modl.ai, Taiga Robotics, Tonic AI, RevTwo, Bloomfield Robotics, SavorMetrics, Cerebri AI, 401 Labs. AI Recruitment Lead- I served as the Recruitment Lead for CDL Toronto's AI Stream's 18/19 and 19/20 cohort, I was responsible for laying out a vision for the stream, as well as s strategy for finding, pitching, and evaluating deep tech AI ventures. In addition to driving year-over-year improvements in application numbers and application quality, this was an opportunity to refine my thinking around what is necessary for AI startups to succeed. In the course of my three years at CDL I spoke to close to 500 early stage ventures and reviewed over 1000 written applications.

I joined SnapApp as employee 22 just after it raised its $10M Series B. I was with the company as it grew to 70+ employees. SnapApp was acquired by Uberflip in December 2019. As a Customer Success Manager, my responsibilities included: • Develop a consultative customer relationship to become a trusted advisor to marketing professionals on interactive content• Be the point of contact to ensure onboarding, adoption, and continued engagement is successful• Establish explicit plans for each customer against agreed-upon goals.• Monitor the adoption of assigned accounts to identify and mitigate churn risk• Manage annual renewal process to ensure strong retention rates• Build and maintain strong relationships at all levels of the customer organization

When I joined SnapApp, I was the Customer Support Team. It was a fascinating first-hand look at an early stage SaaS product and how the Product and Customer Success teams worked together to maximize customer retention and optimize product growth.

Montreal, Qc, Ca

Charged with promotion of the debate union and its events both within and outside the university. Specific responsibilities included: - Public Relations- Facebook updates- Weekly listservs - Event promotion- Website maintenance- Brand and partnership management

Bachelor'S Degree, Honors Anthropology, Minors In Psychology And Marketing

Education record