Ezra Silva Email & Phone Number

Prosper, Texas, United States

Dallas, Texas, United States

Developed and implemented a comprehensive talent management strategy and , navigated challenges to integrate processes seamlessly. Utilized empathy and patience to facilitate change management, fostering a collaborative environment that enhanced overall efficiency.Spearheaded the design and administration of employee benefit programs including health insurance, supplemental insurance, retirement plans (401k contributions), and paid leave policies. Acted as primary liaison for benefit inquiries, coordinating partner presentations and ensuring employee satisfaction.Provided high-level administrative and executive support to the CEO and COO, assisting with strategic direction and contributing to critical business decisions. Managed calendars, arranged travel, and facilitated communications to optimize leadership effectiveness.Managed HR policies, procedures, and the employee handbook, ensuring accuracy and compliance. Conducted monthly audits to uphold HR standards, reporting findings and implementing necessary adjustments promptly.Facilitated the onboarding process for new sales representatives, ensuring smooth integration into company processes and culture.Developed and maintained a comprehensive logistics manual, detailing territory assignments and resource allocation for sales teams, enhancing operational efficiency.Orchestrated the creation of monthly financial reports and collaborated with the team to develop and monitor the annual budget, ensuring financial health and strategic alignment.Implemented a standardized recruitment process, from job posting to onboarding, utilizing Applicant Tracking Systems to streamline operations and improve hiring outcomes.Led monthly conflict resolution workshops for team leads and established an open-door policy for addressing grievances, fostering a supportive and productive work environment.

Ogden, Utah, United States

Accountable for all facility operations, risk management, programming, marketing, community engagement, budget creation and management, financial/profit forecasting through program analytics, anticipation of staffing and employee needs in a rapid growth environment for a staff of 100+ year round part time, 2 key part time and 4 full time staff , maximizing and optimizing facility usage through development of new program offerings Used a novel approach in the organization to lead towards effective use of facilities and budget. An example is the creation of a Master Plan for the Ogden School District Aquatics Department which gave senior leadership direction and accountability measures, for organizational change, that allowed for a complete overhaul of agency purpose and goals Successfully fostered 500 % growth in programming that targeted youth aquatic sports, community events, and community water safety/drowning prevention education and initiativesWorked with internal and external community leaders in leading diversity, equity and inclusion initiatives that included providing aquatic recreation opportunities to those of diverse background with a focus on lower income populations, usually characterized with low access to aquatic recreation and water safety educationGrew the staff by 300% to match demand of increased programming, including devising new training protocols, models, to meet the fast pace of onboarding new staff. This included using Google Classroom as a learning management system. New metrics for success of training and developing staff were made to measure efficiency and efficacy of onboarding proceduresDefined and designed roles, responsibilities, training protocols for existing and new full time and key part time positions in response to new organizational structure for the department due to the rapid expansion of facility operations. This included the formation of our leadership pipeline for the lifecycle of an employee.

Responsible for teaching Red Cross Certifications for all Clearfield City EmployeesWorked to improve culture and athlete retention for city-owned USA Swimming Club Developed actionable plan to reach staffing goals and increase staff retention ratesCreated Objectives and Key Results for the Aquatic Operations Department Led training for Management Staff in Objective/Key Results method to goal settingLed discussions for Management Staff on how to better communicate and work together as a teamFacilitated monthly trainings and auditing for staff of 60+ year round Responsible for planning and execution of Community Services Department Summer Staff Training for 200+ FTE and PTEResponsible for major revision of Aquatic Operations Employee on boarding process to increase employee success, satisfaction and retention

Kearns, Utah

Responsible for hiring and training for staff of 80 year round and 60 seasonal Responsible for auditing and yearly evaluation of all lifeguards, head lifeguards, and specialty instructorsScheduled seasonal and yearly employees for six pool facilityOversaw and planned the Aquatic Safety department budget of +$600,000Member of District Safety Committee: collaborated on District Emergency Action Plan and Standard Operating ProceduresTasked with leading the Emergency Response TeamPlanned inservice trainings for staff as well as monthly meetings for direct-report supervisorsTechnical director for USA Swimming and High School invitationals including 2017 & 2018 Utah Long Course State Championships: over 600 athletesResponsible for the execution of multi-court water polo tournaments and leaguesLed a morale overhaul to focus on employee needs and retention. Implemented staff recognition and incentive programsTasked with leading the Emergency Response Team

Kearns Utah

- Supervised operations of the swim lesson program: coordination of new program sessions that consisted of 300 – 1000 students, supervising instructors and handling all patron concerns regarding the program- Coordinated Inservice trainings and activities for 70+ employees- Coordinated Scheduling for 150+ seasonal employees- Coordinated with Aquatic Program Manager on new and more effective method to deliver information and inservice material to staff- Spearheaded a plan to improve parts of our program that were not meeting expectations - Supervised a teams of instructors for camps consisting of 50+ children- Established online training curriculum for new hires- Developed and implemented new swim/water polo lesson Curriculum- Developed statistical reports regarding the program- Coached the developmental age group for the water polo program- Coached intermediate groups for the facility USA Swimming Club- Oversaw all operations of the facility- Handled all patron concerns to ensure optimal facility experience- Liaison between Aquatics and Operations Departments- Tasked with leading the Emergency Response Team

Provo, Utah Area

- Renewable Energy Research: Photocatalyst treatment of green waste to aid in anaerobic digestion.- Responsible for obtaining and purchasing all required materials for experimentation- Responsible for recording all data related to experiment - Responsible for presentation of experiment