More than 10 years of solid experience in Customer Service Industry , Strategy and Marketing expertise in the field of Cyber security with a proper Strategic Business Plan.I have extensive experience in formulating incremental strategic revenue initiatives - analyze, Go to Market and ensure deliver complex solutions abreast with the latest technology to meet the market needs. Have Solid expertise in managing the IT , Service Requirements of the enterprise business segment. Excellent customer relationship management across diversified hierarchies. Have very good relations with customers in major verticals . Successful in mastering new skills through hands-on experience and strength in problem solving. Experience in managing people and projects, polished leadership skills with ability to motivate teams to increase productivity. Capable of defining business mission and integrating resource strengths to deliver impeccable performances aligned to overall objectives.I am a proven change leader and strategic thinker who excel in dynamic and competitive market environment. Innovative, Enterprising and very good in Customer Relationship Management. Managed to migrate many customers from old legacy systems to Cloud Technology , and to adopt new digital solution to increase profitability.