- following the Accounting cycle (Recording journal entries, posting to general ledger and getting trail balance)- Preparing a solid accounting system using Excel (Starting from Daily-American journal to financial statements)- Preparing required analysis (Revenues, Expenses, AR and AP)- Preparing accounting Reports (Sales, Purchases, cash and stock movements) - Reconciling monthly and quarterly accounts (Bank reconciliations, Accurals&Deferrals and Depreciation)- Dealing with all Egyptian tax authority portal transactions (E-invoices, Dr&Cr notifications and product’s code)

_ Answering customer's inquiries regarding bank services and products ( certificates - loans and accounts)_ Helping customers deal with their bank accounts (debited and credited transactions, interest rates and balances)_ Taking some actions regarding bank cards (activation, blocking and installments for credit cards)_ Implementing service request to all customers complaints (ATM , POS and internet Complaints)_ Handling angry customers if there were a delay in resolving complaints