F. H. Email & Phone Number

Saudi Arabia

Lebanon

Managing the commercial aspects of department in charge (delicatessen) in terms of buying, pricing, promotions and supply while sustaining profitability. ensuring sales targets are achieved through securing customers needs.

Handled the Deli department across corporate; managed an investment of 19.6 million USD (2007 records)Managed the product assortment in terms of listing new added value SKUs, enhancing product presentation, developing promotional deals and setting competitive and profitable prices prices. Handled foreign suppliers' account of Deli department through developing business relationships, and sustaining strategic partnerships. Developed and negotiated agreements with foreign suppliers for year 2008 (pursued an average rebate of 2.5% on gross purchases)Analyzed, rationalized, managed, and developed the foreign assortment of deli department across corporate. Recorded a growth of 30% in "foreign deli" sales across Kuwait, Jordan, and Oman.Conducted corporate business trips to Jordan and Oman, revised and audited the ordering books of Omayrat new opening store in Oman.Accompanied the acquisition process of Monoprix and Giant -the biggest retail chain in Lebanon); a one month business trip was conducted to Lebanon immediately after the acquisition to issue, monitor, and follow up the orders of all foreign fresh food assortment.Generated a detailed sourcing plan to replace foreign missing assortment in the new Lebanon's acquisition. Developed analytical reports, which help creating better visibility over the department's performance and which assist in business reviews.

Lebanon

Managing an investment of more than 9 million USD per year across 8.5 stores in Lebanon.Continuous assortment review/assesment and introducing necessary changes and adjustments according to customers needs/requirments.Reviewed the overall pricing strategy across department and reset prices accordingly.Built a strategic partnership with key suppliers, which granted TSC leverage in the market against competition.Developed aggressive promotional deals, which highly contributed to the quick progress of the department.Conducted and developed a "trade deals" program on bulky sales SKUs, which increased the GP by 4 percentage points on key items. Organized a weekly in store promotional program for deli department. Recorded a Growth in 2010 of 16.6% in deli sales and 2 percentage points on Delicatessan department's GP.Reviewed and renewed the Supplier Business Agreements. Pursued an additional investment of more than USD 300,000 through contracts renwel. Sorted out availability issues with Local suppliers. Set directions and guidelines to the operational team to ensure compliance with general Merchandising standards . Opened Gourmet Deli Department in Signature store-Solidere- (a store of more than 18 million USD investment). Opened Deli deparmtnet in Hamra store (lately

Monitored and fine tuned the tasks of Supply Management team.Responded to the team's complains and concerns. Championship of New System reports' development project. Increased product availability across divisions.Monitored and supervised the receiving and movement process of home center shipments for new stores.Monitored near to expiry issues and developed necessary SOPs

Fresh Foods/Supermarket/Private label Handled the supply chain management of fresh foods, supermarket, and private label items.Adjusted existing SOPs for Lebanon's orders receiving/claiming.Communicated the adjusted SOPs across functions.Monitored and ensured proper implementation and compliance. Enhanced availability and ensured compliance against the replenishment calendar.

Handling development projects such as franchising, marketing enhancement, developing Information System reports, and conducting market researches that supports taking conclusive decisions accordingly.

Pursued a franchising course with International Franchise Business Office.Established the international division, which managed and handled franchising proposals.Developed a Garments loan program with Al Maward Bank especially tailored for Moustache Clients.Developed company's marketing materials and tools. Developed especial statistical reports, which were built in the MIS system.

Carried out a new approach to sales in the company through creating a new cliental data base across Beirut.Introduced new customers (NGO and International construction companies) to Kabul Branch. Worked as a sales consultant in Kabul/Afghanistan for six months and assisted in the branch management.

Bba, Business Administration

Education record