Francine Hernandez Email & Phone Number

San Antonio, Tx, Us

Miami, Florida, Us

• Managing and handling all payroll and timekeeping (hours/sick/vacations) for non-exempt and exempt workers in 29 states on a biweekly and semimonthly basis.• Ensure submission of federal, state, and local agency filings and deposits using ADP Smart Compliance• Processing/validating all payroll tax-related transactions, such as setting up tax withholdings for new hires, termination payments, taxability of benefit deductions, supplemental income taxation, taxable fringe benefits, Visa tax exemptions, equity pay, rate adjustments, and benefit changes.• Responsible for producing and calculating specific checks. (i.e., termination severance, bonus, NSOs, etc.)Provide prompt, professional answers to inquiries regarding employee payroll.• As a subject matter expert, researched payroll topics, and issues, to guide and make recommendations for changes to ensure compliance with federal, state, and local payroll requirements.• Maintain payroll calendar and communicate all payroll issues to staff and supervisors in a timely and appropriate manner.• Looked for opportunities to implement new payroll processes to enhance accuracy, efficiency, and controls.• Manage 401K deductions, including monitoring deferral changes, submitting deduction files to Fidelity through PSW, and handling Non-discrimination testing and any 401K audits.• Ensured that all payroll-related tax filings are accurate and completed timely.• Reviewed and validated tax ids, unemployment rates, and registered for new tax jurisdictions in 11 new states.• Manage internal and external audits for Retirement Plans and Worker's Compensation• Coordinated closely with HR to confirm staff information and updates.• Work across the Finance & Accounting Division to ensure payroll is recorded properly in the accounting system.• Build and evaluate the general ledger, post journal entries, accruals, account balance reconciliations, reporting, and analytics to support month-end closing processes.

Roseland, New Jersey, Us

• Assisted in administration management of associates including interviewing, new hire orientation, training, mentoring, coaching, supporting, and performance management. • Provided recommendations for associate talent development, including establishing and overseeing individual development plans.• Helped by demonstrating product rollouts and/or system enhancements and providing specific booster training.• Assisted in managing and support to client escalations for resolutions.• Provided first-level support for technical and system issues for all associates.• Conducted audits to ensure the quality and accuracy of associates' work performed.• Provide leadership, guidance, and direction to team members in absence of a manager

Roseland, New Jersey, Us

• Consistently execute implementation process and methodology by conducting a needs analysis to determine appropriate customization and Installation of ADP WorkforceNow Solution requirements for new or existing clients.• Collaborate and ensure timely and consistent internal communication to Sales, Implementation Management and Implementation Team and external to clients, client implementation team, or other 3rd parties on project progress or project plan modification.• Oversee the accurate, timely, and successful installation and conversion of ADP product solutions through the entire implementation cycle.• Validate and test solution to ensure accuracy of client set up variables (ADP Solutions and Mainframe).• Ensure products are configured and/or adapted to meet each client’s needs• Consult on the installation of client site software and equipment and coordinates technical support to resolve issues.• Provide client support. Seek client feedback on the products and services to ensure a quality implementation experience for the client.• Provide feedback/ensure transition and suggestions on products, issues, processes, and procedures to enhance efficiency and continuous improvement.• Ensure the successful “hand-off” to other ADP departments following the implementation.• Participate in project planning, coordination, and/or facilitating efforts and ensure that assigned orders are accurately maintained and client interactions are documented by following the Backlog Policy.• Assist with communication and escalate any adjusted client time frames.• Perform other duties as assigned: Mentor and provide technical support to less experienced Implementation associates.• Provide leadership, guidance, and direction to team members in absence of a manager.• Network with other ADP departments for problem resolution.• Participate in task forces, stretch assignments and support field pilots and product rollouts.

San Antonio, Texas, Us

• Privately-owned company which owns and manages nursing homes and assisted living in both Texas and Arizona• Lead the payroll department in all aspects• Administer semi-monthly payrolls for over 1600 employees in two states• Compose daily payroll reports, process garnishments, 401K deductions, and remittance, manage and file payroll tax reporting (940, 941, Suta, etc.), handling TWC requests, superintend the ACH file, reconcile account records & statements.• Process employment verifications and statistical reports.• Respond to management and employee questions regarding any payroll issues.• Project Manager for Implementation of a new Time and Attendance Software.• Oversee, assist, prepare and implement any technical changes or difficulties in our payroll system as necessary or directed.• Create payroll policies and procedures.• Utilize Great Plains (ERP) and Genesis Pro.

• Process semi-monthly payroll for 350 union and non-union employees in two states.• Prepare and maintain a spreadsheet of employee’s vacation accrual.• Process employment verifications and statistical reports.• Involved with the Corporate Office in the upgrade of the Payroll system from ADP to Ceridian• Respond to management and employee questions on Payroll issues.

Clifton, New Jersey, Us

• Process payroll for over 500 union and non-union employees.• Respond to management and employee questions on Payroll/HR matters.• Provide backup to and assist HR Director in various tasks and procedures.• Prepare spreadsheets of employee salaries and analyze monthly payroll variances, GL payroll journal entries and analysis, employment verifications, COBRA, disability and unemployment forms, and statistical reports.• Selected by the CFO to manage the planning and implementation of our upgrade to the new Payroll and HRIS systems.• Trained and supervised all department heads on the new time card tracking software.

Pennsauken, New Jersey, Us

• Interviewing, screening, and hiring applicants, provide counseling to staff, managed a team of 9 payroll/billing coordinators, 2 accounts receivable clerks along with interacting with all payroll administrators and office managers throughout our 52 offices for approximately 5000 employees.• Implemented procedures, set structure, recognized problems and formed solutions to exceptions and discrepancies.• Integrated newly acquired companies onto our in-house payroll system.

• Process multi-state payroll and administered benefits for more than 200 employees.• Purchasing of office supplies, accounts receivable, accounts payable, payroll journal entries, payroll breakdown and analysis, disability and unemployment forms, and statistical reports as well as benefits allocations.

• Processed payroll and administer benefits for over 350 employees.• Prepared spreadsheets of employee salaries and analyzed monthly payroll variances.• Tracked, computed, and processed commissions using Smart II database.• Worked closely with top management.• Started as receptionist/accounts receivable clerk.