F. J. Email & Phone Number

After 7 years driving 3 hours to work I resigned. I like being out in the field doing IT. If I had a wish it would be to work overseas, Asia, Guyana, South America, etc..Professional ExperienceWithlacoochee River Electric Coop (July 2013-Jan 2020) VDI VMWARE Horizon/IT Support/Help Desk Analyst I, II, III/System Admin Jr.VMWARE: vSphere 6 for 75 servers VDI VMWARE Horizon Administrator: Support of thin clients and virtual desktops. Maintain desktops golden images with updates and software updates Windows 10 and 7.Active Directory: LAN/WAN, DHCP, DNS, Users and PrintersHelpdesk: Assist 600 users from email, Windows 7, 8.1, Win 10, printer issues, etc. Over 80 pieces of software from Microsoft Office/Outlook 365 to specialize software for accounting, engineering, and generator departments.Surface Pro 3: Roll-out of 95 Surfaces utilizing Microsoft Deployment Toolkit in six weeks and provided training to the users. Upgrading 95 surfaces from Windows 8.1 to Windows 10 with RDRIVE or Symantec Ghost and Sysprep.IPADS: 130 IPADS using Sophos MDM and in the process of migrating over to Microsoft Intune.Rolled out over 300 desktops from Windows XP to Windows 7. Current project 500 computers WIN 7 to WIN 10.System Admin Jr: Security patches/updates, to software on our 75 Windows 2008 and 2012 servers.Printers/Scanners: Over 200 HP printers, approximately 15 AutoCad Plotters, over 30 Epson point of sale (POS) receipt printers, 40 HP document scannersPoint of Sale (POS): Various versions of Verifone Pin Pads and Epson receipt printers for 70 point of sale stations. Virus: Sophos virus checker and encryption on all Workstations, laptops, Surface Pro3, and Apple iPADLaptops: Over 40 HP Laptops and 35 HP X2sHID RFID Security: Hundreds of HID card readers assigning appropriate access to usersSecurity Cameras: Over 300 various camerasTraining: I trained our employees from basics to security per company process/procedure/protocols. If you take the time to trains users eventually Help Desk receives less call (Very Important).