Supporting people in the community, work in a team, communicating with service users and having good administration skills.

Maintain confidentiality and impartial views• Finding the best possible solutions to complaint problems• Creating additional training materials to avoid repeated complaint problems• Directing disciplinary actions in relevant situations• Making sure a fair outcome is reached for every case whilst maintaining impartial views• Transferring highly sensitive data from the form to departments• Date entry of customer information onto systems - Skilled in typing