Fiona Uson Email & Phone Number

Victoria, BC, CA

Victoria, British Columbia, Canada

Richmond, BC

- Managed accounts payable by processing invoices and ensuring payments are issued in a timely manner.- Assisted in franchisee billing for over 300 stores across Canada through weekly and monthly invoicing. - Analyzed and input franchisee financial statements to be used in analysis by executives for future planning.

Richmond, BC

- Contributed to average sales of $60 000 daily through customer service in providing a product best suited for the customer’s use and how to keep the product in its best shape. - Attained store’s appearance by constant cleaning and decluttering products to increase customer’s attention and repeat business.- Promoted customer retention by displaying.

- Trained and assisted in the onboarding process for new employees, specializing in product knowledge and technology.- Store key holder responsible for opening and closing store duties including employee energizers and cash out.- Facilitated operational projects like ad setup/takedown and stock locator to help create accuracy and efficiency for customers.

Richmond, BC Canada

- Assisted in Year End and Quarter End audits done by KPMG through pulling historical data.- Produced mid-month and month-end bank reconciliations as well as entered account receivable batches into SAGE- Audited and analyzed franchisee financial statements in paperless database to be used by executives for financial analysis.

Victoria, BC Canada

- Enhanced member profiles through research and communication of company information, projects, and awards.- Increased member engagement through one-on-one conversations with each company member.- Developed consistency within the internal member information database for all departments to use with ease.

Richmond, BC

- Developed independence and multitasking skills while working alone between being a barista and cashier to ensure quick and careful service. - Organized and balanced cash out at the end of the day to ensure correct amounts will be documented and analyzed correcting for finances. - Represented the store’s clean and friendly environment by ensuring all.

Richmond, BC

- Promoted repeat business by displaying top customer service to each customer despite long lines. - Ensured great reputation of the business by displaying items at their best quality to keep consistent experiences with customers. - Demonstrated knowledge and options for each product to tend to each customer’s individual needs and continue return business.

Bachelor'S Degree, Business/Commerce, General

Accounting

Enrolled in Audit & Assurance and Advanced Financial Accounting to fulfill CPA pre-requisite courses.

Accounting

Enrolled in Thompson Rivers Online Open Learning Intermediate Financial Accounting 1 & 2 to fulfill CPA program pre-requisites.

Education record