Providing full-service technology consulting to K-12 school districts, start-ups, and small nonprofit businesses since 2003. Services include:• Creating and managing websites for dozens of satisfied customers. • iOS, macOS, and web development, QA testing, and customer support.• Email marketing, video post-production, analytics reporting, and website hosting.• Updating social media channels to support brand awareness and engagement. • Setting up Google Workspace for email, storage, and productivity apps. • Providing grant writing, program evaluation, and administering assessments.• Connecting RSS feeds to popular blog and podcast platforms. • Managing LAN, VPN, VoIP, and video surveillance equipment.• Responding to help tickets and providing customer support via remote desktop, chat, and phone.Clients include: INK Growth Partners, School Resource Development, KSPC, Prem Reddy MD, Children’s Fund of San Bernardino, Palos Verdes Peninsula High School, Chino Valley USD, Lake Elsinore USD, Pomona USD, and Las Virgenes USD.

• Design and manage the website, email marketing, and donor platforms to support engagement and achieve fundraising goals.• Develop and execute creative ways to convey the value of supporting high school athletics to supporters during a global pandemic.• Curate sport-specific photography for promotional and fundraising uses.• Manage Mailchimp email marketing campaigns to reach and engage 3000+ supporters. • Plan and publish social media content and generate analytics reports to share with board members. • Produce short-form video for social media using iPhone, Camtasia, and iOS editing apps.• Provide training to the Merchandise Committee on eCommerce best practices to streamline sales.• Generate and format fundraising reports for Finance and Event Committees as requested. • Attend monthly board meetings to summarize marketing initiatives.• Manage Google for Nonprofits, including Google Workspace, Google Ad Grants, and Google Analytics.

• Support developers and designers in three time zones throughout development process of iGoWrite iOS and macOS apps, from pre-design to production. • Provide continuous QA testing for iOS and macOS iGoWrite app builds before submitting to App Store.• Respond to iGoWrite web app customer inquiries, identify customer issues, and provide solutions via online chat and email ticket support.• Create explainer videos and publish online to walk customers through web and iOS app updates.• Visit K-12 school customers to provide training and tech support on iGoWrite web app.• Attend annual EdTech conferences as an exhibitor, brand ambassador, and presenter.• Design marketing collateral to support sales team at conference exhibit halls. • Build and manage websites for Valley Academies Foundation, The Village at Indian Hill, Academy & School Resources, and iGoWrite.• Design and build guest WiFi network for The Village at Indian Hill guests.

Since 2015, I have supported the communications, marketing, branding and technology functions of Peninsula Community Church to ensure worship effectiveness and continuous improvements to all media platforms. These areas include: church website, church app, mass communications, public and social media relations, livestream, and print media design. Responsibilities include: • Design, host, and update websites and work with developers to build mobile apps for members.• Provide consulting and administration of weekly livestream broadcasts across websites, Facebook, and YouTube.• Edit and post promotional audio and video for mobile apps, website, and social media. • Deliver weekly analytics reports to staff to demonstrate goal achievement and areas of optimization.• Update social media platforms and manage Meta Business Suite to build and schedule PPC ads.• Set up internal pages to organize brand assets and apply appropriate AP Style guidelines.• Configure MailChimp templates and manage lists for Kids, Youth, and Adult ministries.• Create online forms for giving as well as for collecting information to better understand membership preferences.• Manage Google for Nonprofits, including Google Workspace, Google Ad Grants, and Google Analytics.• Research and purchase software as needed for staff productivity, and ensure all equipment and media platforms are updated.

• Managed LAN and VoIP systems.• Hosted Drupal website, email, and remote file storage via MediaTemple VPS.• Setup and managed G Suite for company email.• Troubleshoot PC/Mac workstations, Mac and Windows servers.• Advised and purchased hardware and software for office.