Faadhilah Faridh Email & Phone Number

Area Dki Jakarta

- Collaborating and strategizing with the business and engineering teams- Attending workshops and refresher courses in sales and marketing- Planning and assisting with new product releases and events- Performing product demonstrations for customers, staff, and other stakeholders- Making helpful product recommendations and suggestions to increase revenue

Area Dki Jakarta

- Create a change management process and implement tools to help staff quickly adapt to changes from new projects- Supporting all efforts to communicate the changes, along with the ways to reduce their impact on employees- Identifying any potential risk associated with the proposed changes and mitigating it- Implementing change management procedures at an organizational level- Lead and manage the resolution of significant incidents and problems within the IT environment- Manage the problem investigation process, ensuring that problems are correctly identified and resolved in a timely manner

Area Dki Jakarta

- Conduct staging and pre-deployment preparation of router devices.- Provide on-site support at customer locations as needed.- Installing and configuring network hardware, such as routers and switches- Monitoring network performance, system availability, and reliability- Troubleshooting and resolving network issues, including hardware and software problems- Conducting regular network maintenance, including updating software and hardware- Submit detailed reports on work progress and results to the Service Leader, Team Leader, and customer.