▪ Achieved a 50% reduction in Operational Expenditure (Opex) by strategically hiring from cost-effective regions, leveraging the advantages of developing economies.▪ Successfully onboarded new clients, ensuring seamless transitions and fostering robust client relationships.▪ Maintained an exceptional 96% On-Time-In-Full (OTIF) performance across operations, underscoring a commitment to precision and customer satisfaction.▪ Conducted comprehensive software testing as part of Product Quality Assurance, identifying and reporting bugs to the product team for prompt resolutions.▪ Led the seamless integration of our software with a key client on the operations end, ensuring a smooth and efficient process.

▪ Managed the end-to-end liquidation of the company’s assets.▪ Oversaw the liquidation of 18 Dark Stores across Southern Pakistan.▪ Coordinated the liquidation of the Mothership Facility.

▪ Managed 5 Darkstore Cluster in Karachi, Pakistan▪ Closely worked with the Retail Area Managers (RAMs) and identified major blockers at the Darkstore level to have a focused approach to achieve profitability.▪ Closely worked with warehouse teams on different cost optimization projects and significantly reduced Utility, Disposals and Processing Costs.

Managed and deployed multiple Darkstores in Karachi, overseeing team training and conducting panel interviews.Optimized warehouse operations and costs through projects:▪ Incentivized Payout: Implemented nationwide, reducing headcount and costs by 35%.▪ Project Factorio: Rolled out picker and packer role merge, achieving a 30% reduction in order processing costs.▪ Role Merge: Combined inventory and order processors, resulting in a 35% reduction in headcount and a 40% decrease in inventory processing costs.▪ Reverse Logistics (Disposals): Co-authored a playbook for efficient sellable disposal at the Mothership Warehouse Facility.

Responsible for the overall Maintenance & Production Operations of two production facilities.▪ Provided Cost efficient maintenance solutions and procured quality spare parts and utilities from China reducing annual procurement costs by 20%▪ Implemented CMMS / CAFM / EAM ‘Fast-Maint’, the Data helped reduce maintenance costs and manpower by ~25% ▪ Reduced breakdown maintenance occurrences and ensured strict compliance with preventive maintenance. This helped boost production efficiency by 25%

▪ Ensured compliance with 5S Lean Manufacturing, Kaizen & ISO 9001 (Quality Management System)▪ Installed and commissioned 12 new Injection molding machines and about 35 other support equipment primarily including Utilities like Air compressors, Dehumidifying Units, HVAC, Heat Exchangers, Chillers & Heating Tunnels.

Deployed on plant to perform various maintenance tasks like:▪ Electronic Calibration & PLC Programming▪ Preventive maintenance & Breakdown Maintenance▪ Industrial Safety.