Developed comprehensive employee benefits programs.- Conducted analytical benchmarking of plans against competitors, including IBM and Kyndryl. Handled employee relations and communications.- Performed financial reporting pertaining to the benefits programs.- Effectively oversaw vendor relationships, negotiated contracts to ensure legal compliance, and managed vendor operations.Main achievements:- Facilitated the registration of Kyndryl with Health Promoting Entities (EPS), thereby mitigating losses attributed to inefficient management of sick and parental leave. This initiative resulted in the recovery of approximately $56,504 USD in benefits, with the potential for even more in future processes.- Implemented Power BI to automate and enhance the vendor invoicing validation process, resulting in a 130% reduction in processing time. This initiative has significantly improved financial accuracy and ensured the prompt processing of payments.- Attained a flawless record in the first requests within the SAP systems, maintaining a 100% accuracy rate and ensuring strict adherence to procurement and finance guidelines. This achievement has substantially mitigated the risk of errors and delays in procurement processes, thereby fostering smoother operations and heightened efficiency.- Implemented a systematic process to effectively communicate approval and PO information to stakeholders, utilizing various channels and project management tools while establishing standardized templates. This contributed to enhanced operational efficiency.

Benefits professionals engaged in the design of IBM's employee benefits programs will have primary responsibility for determining the rules and features of the IBM plans and benchmarking the plans against those of IBM's competitors.

Provided contract management support and conducted supply and demand transactions across the extended enterprise, fostering a collaborative network for processes from opportunity to cash.- Interfaced with Project Executives (PE), Opportunity Owners (OO), and business lines to advise on the business terms and conditions of contracts, as well as contract-related audit and compliance issues, applying project management techniques and knowledge of the client environment to resolve complex issues and non-BAU situations.- Ensured the proper functioning of contract-related processes, managed project documentation, and facilitated project team communications.- Set up the project control book, entered data, tracked issues and changes, produced status reports, and handled financial and procurement transactions.- Improved contract performance by streamlining and standardizing processes, implementing reporting processes for specific contracts, interacting with key measurement stakeholders, and managing various end-to-end transactions including proposal/quotation, contract audit and registration, order management, billing, contract/agreement preparation, hourly service invoicing, and customer master record updates.Main Achievements:- Conducted a comprehensive analysis of project overruns, generating a forecast report to assess the impact of leveraging resources from other regions. This resulted in a projected reduction of project costs by over 50% through the engagement of specialists from India.- Implemented standardized processes for contract management, reporting, and billing. Provided guidance on business terms and conditions to ensure compliance with contract-related audit requirements.- Implemented a process for managing sensitive documentation securely within approved tools. Enhanced data security measures ensured confidentiality and compliance, exceeding audit requirements in quarterly reviews.

Provided Cisco IT clients with a simple method for securing the contents of their email when sending to recipients outside of Cisco's infrastructure. Collaborated with cross-functional teams to assess client requirements and understand the specific needs of various departments, tailoring the solution to meet diverse business needs.- Developed a simple, step-by-step guide to educate clients on securing email content effectively.- Conducted thorough training sessions and workshops for end-users, enabling them to seamlessly adopt the secure email transmission process and adhere to best security practices.

Provided technical and troubleshooting support to internal employees, facilitating access in Outlook, VPNs, and system administration.- Analyzed and resolved complex IT issues to uphold optimal functionality and performance. Implemented and oversaw IT infrastructure, including networks, servers, and security protocols.- Collaborated with cross-functional teams to deliver innovative solutions aligned with business objectives.- Stayed updated on emerging technologies and industry trends to drive continuous improvement.