Administered servers, company network environment, domains, users and groups, shared resources, permissions and general use policies through active directory in Windows Server 2019/Win10/Win11. Fiber & Structured cabling, LAN/WAN, network switches, routers, firewall & access point administration (Aruba, CISCO, Ubiquiti), VLAN, VoIP. SQL Database management. Azure cloud services, VMware (ESXi). Software and hardware administration, installation, configuration, maintenance. SAP S/4 HANA ERP… Show more Administered servers, company network environment, domains, users and groups, shared resources, permissions and general use policies through active directory in Windows Server 2019/Win10/Win11. Fiber & Structured cabling, LAN/WAN, network switches, routers, firewall & access point administration (Aruba, CISCO, Ubiquiti), VLAN, VoIP. SQL Database management. Azure cloud services, VMware (ESXi). Software and hardware administration, installation, configuration, maintenance. SAP S/4 HANA ERP support & troubleshooting. Show less

Support in product problem identification, failure analysis, root cause analysis (automotive harness, PCBA). Ensure the accuracy of the materials list required to meet the client specifications for product creation (BOM). Analysis of test equipment for audio, video, digital, analog and rf signal testing. Use of measurement equipment such as oscilloscope, spectrum analyzer and multimeter. Analysis and troubleshooting of fixtures, development of visual aids and SOP's… Show more Support in product problem identification, failure analysis, root cause analysis (automotive harness, PCBA). Ensure the accuracy of the materials list required to meet the client specifications for product creation (BOM). Analysis of test equipment for audio, video, digital, analog and rf signal testing. Use of measurement equipment such as oscilloscope, spectrum analyzer and multimeter. Analysis and troubleshooting of fixtures, development of visual aids and SOP's. Application of Measurement Systems Analysis tools such as GRR. Use of core tools. Problem solving tools (8D's, 5 why's).• Leading a group of technicians• Direct contact with the client and suppliers. Show less

On-site user support. Administration, support and maintenance of the local network / server environment, VoIP, computer equipment, DVR, CCTV, printers (HP, Xerox, Zebra), structured cabling and general technological infrastructure, administration of routers, switches, hubs and AP's. Remote support to users of foreign branches. Domain management / company hosting, mail server (user registration and cancellation), administration and support of various systems for accounting, payroll and invoices… Show more On-site user support. Administration, support and maintenance of the local network / server environment, VoIP, computer equipment, DVR, CCTV, printers (HP, Xerox, Zebra), structured cabling and general technological infrastructure, administration of routers, switches, hubs and AP's. Remote support to users of foreign branches. Domain management / company hosting, mail server (user registration and cancellation), administration and support of various systems for accounting, payroll and invoices (Contpaq, Adminpaq), databases in SQL Server, management of Windows Server 2016 / Active Directory, NAS, use of VMWare for virtualized services. Support to ERP system of the company. Show less

Hardware and software testing for servers built specifically to companies such as Microsoft, HP, Apple, Yahoo! and Google. All this was carried out by means of commands in Linux Red Hat, which executed scripts previously developed to complete and specific task in the console for server testing. Tests stress for each of the hard drives, processor, power supply, physical memory and temperature were made.

Monitor the screen to make sure the agents are following their schedules (breaks, lunches) making sure the site is answering calls on time and escalating when there is an issue. Agent productivity/Deviations/Escalations. Ensure an intraday qualitative (skills and skill levels) and quantitative accurate project occupation: skills and skill levels, project KPI’s/schedule, productivity. Clearly define follow-up actions/ attendance registration/ log in time/ exact time spent on the… Show more Monitor the screen to make sure the agents are following their schedules (breaks, lunches) making sure the site is answering calls on time and escalating when there is an issue. Agent productivity/Deviations/Escalations. Ensure an intraday qualitative (skills and skill levels) and quantitative accurate project occupation: skills and skill levels, project KPI’s/schedule, productivity. Clearly define follow-up actions/ attendance registration/ log in time/ exact time spent on the phone/productivity and others; Report intraday realization WFM parameters. Give advice for efficiency improvement to client Team and WFM Planner/Business Partner. Show less

Analyze invoices, receipts and finantial information in general for Penske.