YABC Program• Counseled a caseload of 45+ at-risk high school students aged 16-22, addressing and monitoring academic, and personal concerns while offering consistent encouragement and emotional support to prevent student disengagement• Maintained organized and confidencial student records, accurately documenting interventions such as, attendance outreach, and progress tracking• Conducted workshops and student groups on topics of relevance and interest to facilitate emotional… Show more YABC Program• Counseled a caseload of 45+ at-risk high school students aged 16-22, addressing and monitoring academic, and personal concerns while offering consistent encouragement and emotional support to prevent student disengagement• Maintained organized and confidencial student records, accurately documenting interventions such as, attendance outreach, and progress tracking• Conducted workshops and student groups on topics of relevance and interest to facilitate emotional growth, peer support, and improved mental and emotional resilience among students• Engaged parents in students' academic journey by proactively addressing concerns and keeping them informed about their child’s academic progress• Completed intake documents with students upon program registration to analyze their specific needs and target goals• Coordinated and organized college excursions to promote exposure to higher education• Supported students in developing post-secondary plans, including navigating the college admission process, crafting personal statements, and choosing colleges and career paths that align with their passions and abilities• Collaborated with school staff to review student graduation requirements and create tailored academic success plans to elevate student performance• Contributed actively to case faculty meetings by sharing insights about students' progress, achievements, and concerns Show less

• Warmly greeted and welcomed customers upon arrival, establishing a friendly and inviting ambiance• Assisted customers with product inquiries, selections, and purchases, enhancing their shopping experience• Efficiently managed the in-store pick-up process for online customers, ensuring accuracy and convenience• Maintained store visual appeal by organizing clothes racks and shelves, leading to a more organized and visually pleasing environment