Fabiana Eisenmann
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Fabiana Eisenmann Email & Phone Number

UX | Service Designer | Change maker | MBA at NICE
Location: Greater Sydney Area, Australia 13 work roles 3 schools
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Current company
Role
UX | Service Designer | Change maker | MBA
Location
Greater Sydney Area, Australia
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Who is Fabiana Eisenmann? Overview

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Fabiana Eisenmann is listed as UX | Service Designer | Change maker | MBA at NICE, a with 5876 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Fabiana Eisenmann.

Fabiana Eisenmann previously worked as UX Design | Team Lead at Nice and Senior Product Designer | UX at Playvox. Fabiana Eisenmann holds Ux Design Immersive from General Assembly.

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NICE

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Profile bio

About Fabiana Eisenmann

Systems thinker designer who helps organisations improve their customer experience and digital footprint across various channels. I have Service and UX Design experience that equips me with the business acumen and the design skills to create impactful solutions.Currently, I work as a Senior Product Designer | UX at Playvox, where I manage the Australian-based design team and collaborate with stakeholders to explore challenges, ideate solutions, and bring projects to life through a systematic approach that includes research, concept development, prototyping and final implementation. I am enthusiastic about facilitating collaboration, enhancing digital capability, and applying design thinking to complex situations.

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Fabiana Eisenmann's current company

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NICE
Nice
UX | Service Designer | Change maker | MBA
hoboken, new jersey, united states
Website
Employees
5876
AeroLeads page
13 roles

Fabiana Eisenmann work experience

A career timeline built from the work history available for this profile.

Ux Design | Team Lead

Current

Australia

Jul 2024 - Present

Senior Product Designer | Ux

Aug 2021 - Oct 2024

Product Designer | Ux

Sydney, New South Wales, Australia

Aug 2021 - Aug 2022

Service Designer

Thriving Communities Partnership is a platform for cross-sector collaboration. Creation of workshops to facilitate cross-sector collaboration to delve into and probe complex situationsDesign and conduction of workshops to maximise learning retention and enhance digital capability among partnersWorkshop synthesisQualitative data synthesisJourney mapping

Jan 2021 - Aug 2021

User Experience Designer

The Aminata Foundation is a Sydney based registered charity that supports and empowers the most vulnerable women in Sierra Leone.Working closely with the Social Media team to improve navigability and ensure excellent experience to donors. Conducting user research - usability testing and interviewsTesting accessibility and working toward a universal design

Jan 2021 - Apr 2021

Content Designer And Strategist & User Experience Designer

Sydney, New South Wales, Australia

Content strategy, content creation and content management across platformsOptimisation of social scheduling and ad account managementIdeation and support to the fundraising teamUsability testingResearch and implementation of grants

Nov 2019 - Mar 2021

Digital Designer And Business Improvement Manager

Sydney, Australia

Ateliê Thetis Selingardi belongs to the prominent artist @Thetis Selingard. With over 300 hundred artworks of her authorship and other artists, the ateliê is represented in three different countries. Researched and developed new sales channelsConducted qualitative and quantitative research to support the exhibition design focusing on providing visitors with an excellent customer experienceDeveloped the social media strategy and content design for social platforms and websiteContent planning, creation, copywriting and video editing Key achievement - Leveraged the artist's name internationally, facilitated the artist's participation within three art shows in Brazil, US and Ukraine.

Oct 2017 - Feb 2020

Service Designer / Digital Designer / Marketer

Sydney, Australia

As a Designer Consultant, I worked with a range of different industries supporting SMEs and entrepreneurs leverage resources to improve customer experienceacross channels. I cultivate a holistic approach to developing a project through research, concept development and final products and services, creating meaningful solutions that align with the business goals. Designed websites and landing pages testing usability and redesigning them to maximise sales and engagementSet up social media ad accounts and analysed data for ad performance and strategyDeveloped strategies, planned and designed content for social media campaignsWordpress webpages developmentProduced artefacts such as journey mapping to help identify and communicate pain points with stakeholders Developed corporate visual identities such as business cards, letterheads and vouchers for consistent branding aesthetics

Dec 2015 - Dec 2019

Community Engagement And Fundraiser

Australia

Sydney, New South Wales, Australia

I moved from the cold Wellington to the stunning Sydney. Community Engagement Coordinator at ABCD Community Language - I set up and ran in partnership with ABCD, a Portuguese speaking playgroup and Portuguese literacy classes for School-aged children.Community Engagement and Fundraising (Volunteer) - I set up and ran a successful fundraising program with CBA School Banking at the local public school and started a parent Facebook group that has more twelve thousand participants.Private lessons - taught Portuguese private lessons for School-aged children.

Jul 2011 - Nov 2015

Graphic Designer, Blogger, Volunteer

Wellington Region, New Zealand

I moved from the tropical Amazon jungle to the cold and windy New Zealand. Ever since I was a teenager, I dreamed of having an experience abroad. When the opportunity came, I applied under the Skilled Migrant Scheme, convinced my husband, and we jumped on board of a new adventure. There I had the privilege to volunteer for Plunket and set up and ran a community playgroup.In the first year, I studied English and worked casually for many business including as a door to door salesperson for Novagas, an electricity provider. It was a great experience which helped me to improve my communication skills in English. Full-time Mother Wellington is a peaceful, cosmopolitan town, the perfect place to start a family. I started one. I blogged about parenting. My blogged reached over 1 million views and generated revenue through its google Adsense. Johnsonville Plunket volunteerGraphic designer | newsletter editor - I had the privilege to give back to the community and volunteer for Plunket, a not for profit organisation which provides community health services to young families (similar to the Early Childhood Center and Tresilian). I worked editing the local newsletter and developing marketing materials to promote events and fundraising campaigns.

Feb 2008 - Jul 2011

Graphic Designer | Marketing Specialist

Raukikini Ltd

Wellington & Wairarapa, New Zealand

Developed marketing collaterals such as brochures and fact sheetsDeveloped corporate visual identity such as business cards, letterheads and vouchers

Mar 2010 - Jul 2010

Insurance Broker

Acordde Consultoria E Corretora De Seguros S/C Ltda

São Paulo Area, Brazil

Insurance broker – specialised in selling health and life insurance to companies.I started my own business with two other partnersSell insurance and Commercial- Liaising with clients and insurance companies.Prospection and negotiating new contracts with small and medium companies.Marketing - defining the company’s strategy for achieving new growth opportunities.Training sales staff.

Jul 2005 - Apr 2010

Sales Team Lead | Customer Service Lead

Manaus, Brazil

Support role for the regional manager by assisting the sales team in achieving their sales target, compliance and building rapport for excellent customer experience.Responsible for planning and organising promotional events that increased sales by providing a remarkable shopping experience.Liaise with stakeholder to resolve the client’s needs for exceptional service delivery.Enhanced the overall customer experience through loyalty programs and excellent service.

Feb 2006 - Feb 2008
Team & coworkers

Colleagues at NICE

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3 education records

Fabiana Eisenmann education

Ux Design Immersive

The UX Design Immersive at GA is a mentor-led program that provides skills to design solutions grounded in research data, ethics.

FAQ

Frequently asked questions about Fabiana Eisenmann

Quick answers generated from the profile data available on this page.

What company does Fabiana Eisenmann work for?

Fabiana Eisenmann works for NICE.

What is Fabiana Eisenmann's role at NICE?

Fabiana Eisenmann is listed as UX | Service Designer | Change maker | MBA at NICE.

Where is Fabiana Eisenmann based?

Fabiana Eisenmann is based in Greater Sydney Area, Australia while working with NICE.

What companies has Fabiana Eisenmann worked for?

Fabiana Eisenmann has worked for Nice, Playvox, Agyle Time, Thriving Communities Partnership, and Aminata Maternal Foundation.

Who are Fabiana Eisenmann's colleagues at NICE?

Fabiana Eisenmann's colleagues at NICE include Sławomir Mudryk, Nate Tolman, Rajasekharareddy Bavanasi, Shri Ram, and Arivarasan Arumugam.

How can I contact Fabiana Eisenmann?

You can use AeroLeads to view verified contact signals for Fabiana Eisenmann at NICE, including work email, phone, and LinkedIn data when available.

What schools did Fabiana Eisenmann attend?

Fabiana Eisenmann holds Ux Design Immersive from General Assembly.

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