Fabiana Molina Email & Phone Number

Canada

Exhibition Place

- Planned large-scale events such as CNE, One of a Kind Show, Royal Winter Fair, Restaurants Canada and more.- Providing cost estimates to clients, following up on installation and delivery of services.- Training new staff on company system, promoting good customer service practices, onboard new team members.- Analysis and interpretation of client's.

Toronto, Ontario, Canada

- Set up event facilities and equipment, cleaned areas, and organized supplies.- Provided exceptional customer service to guests, in events such as weddings, social gatherings, birthday parties and corporate events with over 400 guests.- Escalated concerns where needed, addressed guests complaints and special needs.- Performed post-event tasks such as.

Vaughan, Ontario, Canada

- Oversaw setup and breakdown of wedding decorations and supplies.- Worked closely with clients to develop personalized wedding plan that fit within budget.- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.- Supervised personnel and directed in multiple events, ensuring staff is compliant to all the.

São Paulo, Brazil

- Planning and execution of events with VIP customers to promote bank's product portfolio and investment opportunities.- Hired catering services, entertainment service providers, and set up venue accordingly.- Provided investment advisory, managing customers' financial needs and daily bank operations for high-income customers with an average of CAD$ 6MM in.

São Paulo, Brazil

Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.Built and maintained relationships with new and existing clients while providing high level of expertise.Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction in a portfolio of over 600.

São Paulo, Brazil

Built and strengthened long-lasting client relationships based on finding the adequate financial product to the customer, ensuring financial needs are met.Evaluated client needs and developed tailored solutions to increase positive customer ratings.Educated clients on bank products and finance terms and legislation.Contributed to team objectives in.

São Paulo E Região, Brasil

- Planned medium-scale events such as concerts, conferences, and meetings.- Coordinated schedules and timelines for all events.- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.- Accurately calculated and processed expenses during and after events.- Led vendor negotiations to obtain cost-effective.

Diploma Of Education, Advanced Business Management Alcoholic Beverages, 3.9

School of Business

Diploma Of Education, Events Management, 3.8

Activities and Societies: Volunteer Work at several events at the College. Member of the PAC - Program Advisory Committee - Academic.

International Marketing, Business

Bachelor'S Degree, Hospitality Administration/Management

Dietetics Services, Dietetics And Clinical Nutrition Services