• Strategic and Operational Leadership: Oversee the strategic and operational direction of the Tech Core Business Unit, specializing in professional cloud infrastructure and cybersecurity services. Ensured alignment with broader company goals, positively impacting overall performance and profitability.• Business Development: Formulate and drive a business development and sales strategy to expand the business unit’s client base and revenue growth. Achieved significant growth by identifying… Show more • Strategic and Operational Leadership: Oversee the strategic and operational direction of the Tech Core Business Unit, specializing in professional cloud infrastructure and cybersecurity services. Ensured alignment with broader company goals, positively impacting overall performance and profitability.• Business Development: Formulate and drive a business development and sales strategy to expand the business unit’s client base and revenue growth. Achieved significant growth by identifying new market opportunities and leveraging existing client relationships.• Performance Monitoring: Regularly monitor the performance and profitability of the business unit, interpreting key performance indicators (KPIs) to identify strengths and areas for improvement.• Operational Oversight: Supervise the business unit’s operations, collaborating closely with Delivery, Technology, Sales, and People teams to optimize processes and resource utilization.• Client Relationship Management: Maintain and cultivate relationships with key clients and stakeholders, understanding their needs and ensuring high levels of satisfaction. Acted on feedback to drive continuous improvement and client retention.• High-Performance Culture: Foster a culture of high performance within the business unit by providing leadership, promoting teamwork, and facilitating professional development opportunities. Encouraged a culture of innovation and excellence.• Interdepartmental Coordination: Ensure successful interdepartmental coordination within the business unit, aligning efforts across different teams to achieve cohesive and effective operations.• Financial and Strategic Goals: Achieve financial and strategic goals by implementing effective management practices and strategic initiatives that align with the company’s overall vision. Show less

• Strategic IT Leadership: Develop and execute the IT strategy aligned with the company’s business goals and compliance with local regulations and international standards, particularly ISO 27001.• ISO 27001 Certification: Led the successful ISO 27001:2013 certification process for Pentesting services, including Black, Gray, and White Box modalities. Currently spearheading the ISO 27001:2022 certification for Staff Augmentation services.• Information Security Management: Implement and… Show more • Strategic IT Leadership: Develop and execute the IT strategy aligned with the company’s business goals and compliance with local regulations and international standards, particularly ISO 27001.• ISO 27001 Certification: Led the successful ISO 27001:2013 certification process for Pentesting services, including Black, Gray, and White Box modalities. Currently spearheading the ISO 27001:2022 certification for Staff Augmentation services.• Information Security Management: Implement and maintain robust information security policies and procedures. Supervise the implementation of security controls to protect information assets and mitigate risks.• Infrastructure Management: Oversee the management of both internal and client infrastructures on AWS, ensuring adherence to AWS Well-Architected best practices. Implemented improvements that enhanced the efficiency and security of deployed infrastructures.• Risk Management: Conduct periodic risk assessments and manage mitigation plans. Ensure business continuity through disaster recovery and operational continuity plans.• Coordination and Communication: Coordinate with various departments to ensure comprehensive information security. Maintain effective communication with stakeholders, including clients, suppliers, and regulatory authorities.• Innovation and Continuous Improvement: Promote the adoption of new technologies and innovative practices to enhance information security and efficiency. Foster a cybersecurity culture within the organization.• Training and Awareness: Develop and implement information security training programs to ensure all employees understand their responsibilities in maintaining information security.• Office of Information Leadership: Established and lead the Information Office, taking responsibility for information security across the organization. Oversee the integration and management of information systems in matters related to information security. Show less

• Technology Strategy Implementation: Implemented the company’s global technology strategy, leading the Development, QA, Cloud Engineering & Cybersecurity, Agility, Design, and Data Chapters. This significantly improved operational efficiency and delivery quality.• Talent Management: Defined and empowered technology leaders within the organization, mapping and communicating with our employees to enhance their development and career opportunities, fostering a culture of growth and continuous… Show more • Technology Strategy Implementation: Implemented the company’s global technology strategy, leading the Development, QA, Cloud Engineering & Cybersecurity, Agility, Design, and Data Chapters. This significantly improved operational efficiency and delivery quality.• Talent Management: Defined and empowered technology leaders within the organization, mapping and communicating with our employees to enhance their development and career opportunities, fostering a culture of growth and continuous learning. Show less

• Information Systems Integration: Led the integration of information systems following the merger of Linets and Acid Labs, including Google Workspace, Slack, Atlassian, and AWS and GCP organizations. This optimized operations and enhanced team collaboration.• Cybersecurity Subdivision Creation: Founded the Cybersecurity Subdivision, offering advanced Vulnerability Assessment, Pentesting, Managed SOC Services, and implementation of NIST and CIS Controls frameworks, expanding our service… Show more • Information Systems Integration: Led the integration of information systems following the merger of Linets and Acid Labs, including Google Workspace, Slack, Atlassian, and AWS and GCP organizations. This optimized operations and enhanced team collaboration.• Cybersecurity Subdivision Creation: Founded the Cybersecurity Subdivision, offering advanced Vulnerability Assessment, Pentesting, Managed SOC Services, and implementation of NIST and CIS Controls frameworks, expanding our service portfolio in the Latin American market. Show less

• Strategic Technology Leadership: Directed the creation and growth of the Cloud Architecture Subdivision, specializing in AWS, Cloudflare, and OpenStack. Formulated and executed technology strategies that aligned with business goals, enhancing service offerings and market position.• Cloud Infrastructure and High-Availability Solutions: Designed and implemented high-availability and high-performance web solutions using cutting-edge technologies like Varnish Cache and PerconaDB Cluster… Show more • Strategic Technology Leadership: Directed the creation and growth of the Cloud Architecture Subdivision, specializing in AWS, Cloudflare, and OpenStack. Formulated and executed technology strategies that aligned with business goals, enhancing service offerings and market position.• Cloud Infrastructure and High-Availability Solutions: Designed and implemented high-availability and high-performance web solutions using cutting-edge technologies like Varnish Cache and PerconaDB Cluster. Positioned Linets as a specialist in high-traffic, high-availability web architectures, improving client satisfaction and retention.• Cybersecurity Leadership: Established the Cybersecurity Subdivision, offering services like Vulnerability Assessment, Pentesting, Managed SOC Services, and NIST/CIS Controls implementation. Enhanced the company’s security posture, providing robust security solutions to national and international clients.• Project Management and Team Leadership: Led cross-functional teams across Infrastructure, Support and Monitoring, and Cloud Architecture. Fostered a culture of innovation and continuous improvement, driving team performance and professional development.• Client Relationship and Business Development: Expanded services to e-commerce clients, improving their availability during high-traffic events like Cyber Days and Black Fridays. Cultivated long-term relationships with key clients, understanding their needs and delivering tailored solutions.• Operational Efficiency and Innovation: Implemented OpenStack in the data center, making Linets one of the first in Chile to adopt this technology for production environments. Improved operational efficiency and flexibility, enhancing the company’s ability to respond to market demands. Show less

• Technology Strategy and Service Expansion: Responsible for the technology strategy and expansion of services to e-commerce clients. Implemented native cloud technologies and improved availability and performance during high-traffic events like Cyber Days and Black Fridays.• Market Reputation Enhancement: Professionalized the technological solutions proposal, improving our market reputation and positioning us as a company capable of accepting and achieving complex challenges that other… Show more • Technology Strategy and Service Expansion: Responsible for the technology strategy and expansion of services to e-commerce clients. Implemented native cloud technologies and improved availability and performance during high-traffic events like Cyber Days and Black Fridays.• Market Reputation Enhancement: Professionalized the technological solutions proposal, improving our market reputation and positioning us as a company capable of accepting and achieving complex challenges that other companies rejected. Show less

• Leadership and Best Practices: Led a team of system engineers, network engineers, and help desk analysts, implementing ITIL and ITSM best practices and establishing the company’s first help desk system.• Virtualization and Efficiency: Supervised the implementation of OpenStack as the Data Center’s virtualization platform, optimizing our infrastructure and improving operational efficiency.

• Team Formation and Advanced Technologies: Formed a team of system administrators and implemented high-availability and high-performance technologies such as Varnish Cache and PerconaDB Cluster. These initiatives significantly improved our services and market perception of our technical capabilities.