Fabian Arroyo Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

• Aligned product roadmaps with HR business priorities, partnering with IT, Sales and HR leaders to develop technology solutions that enhanced learning and talent management systems.• Managed third-party training vendor relationships, overseeing renewals, budgets, and product expansion to meet business needs.• Provided consultation to stakeholders, improving user engagement and adoption of learning platforms.• Led the integration of business requirements into the Learning Management… Show more • Aligned product roadmaps with HR business priorities, partnering with IT, Sales and HR leaders to develop technology solutions that enhanced learning and talent management systems.• Managed third-party training vendor relationships, overseeing renewals, budgets, and product expansion to meet business needs.• Provided consultation to stakeholders, improving user engagement and adoption of learning platforms.• Led the integration of business requirements into the Learning Management System (LMS), optimizing features based on user feedback. Show less

InMoment – 6 Month Contract 2021-2022• Led the business strategy and development of a company-wide intranet using Google Sites, integrating feedback from stakeholders across departments.• Partnered with Product Management and external vendors to develop site functionality aligned with user needs and business goals.

Remote

• Developed and implemented change management processes for training and documentation, ensuring alignment with business goals and product development lifecycle.• Collaborated cross-functionally with Product Management, Sales, Marketing, and Engineering to define new processes and improve internal communication.• Reconfigured user experiences across internal systems, making content more accessible and user-friendly.

Dallas, Texas

• Led a global team of 4 Technical Trainers, 4 Technical Writers and 2 Graphic Designers to support Training and Documentation for the entire organization.• Implemented a training strategy that spans a global market with multi-language support for our customers.• Lead the curriculum, organization and logistics for the annual user conference with over 1200 attendees.• Work with VPs of the product, engineering, program, marketing and sales to define the strategy and vision for… Show more • Led a global team of 4 Technical Trainers, 4 Technical Writers and 2 Graphic Designers to support Training and Documentation for the entire organization.• Implemented a training strategy that spans a global market with multi-language support for our customers.• Lead the curriculum, organization and logistics for the annual user conference with over 1200 attendees.• Work with VPs of the product, engineering, program, marketing and sales to define the strategy and vision for customer training and onboarding.• Nominated for the Vista Equity Partners business professionals accelerate program for Customer Success.• Consolidated the Knowledge Management system (Mindtouch) to improve efficiency with a cost savings to the company of over 35k.• Responsible for the development, review and execution of training programs that are in line with the company’s goals and mission. Show less

Dallas/Fort Worth Area

• Led a team of 5 technical trainers for the “Over The Road” section of the business.• Designed training strategy and curriculum development with instructional designers in the group.• Partnered with marketing to create training sessions for the annual user conference with over 1000 attendees.• Worked within Product Management to create training deliverables and documentation for product training.• Implemented a new training website with over 3000 active users… Show more • Led a team of 5 technical trainers for the “Over The Road” section of the business.• Designed training strategy and curriculum development with instructional designers in the group.• Partnered with marketing to create training sessions for the annual user conference with over 1000 attendees.• Worked within Product Management to create training deliverables and documentation for product training.• Implemented a new training website with over 3000 active users weekly.• Recipient of 2 internal awards recognizing professional excellence, as recommended by superiors and peers. Show less

• Lead in charge of e-learning development for Hardware product training.• Focus on e-learning development and product documentation for flagship hardware product (IVG).• Implemented snippet training videos to the standard training offering for products to the delight of our customers.

• Led the development and implementation of in-class and online training programs, aligning them with business, leadership development, and Sales enablement priorities.• Designed user-centric UX/UI interfaces for various sales enablement programs, enhancing the employee onboarding experience and optimizing usability.• Developed and managed a Sales Onboarding portal, streamlining new hire access to company programs and resources, driving engagement and productivity from day one.•… Show more • Led the development and implementation of in-class and online training programs, aligning them with business, leadership development, and Sales enablement priorities.• Designed user-centric UX/UI interfaces for various sales enablement programs, enhancing the employee onboarding experience and optimizing usability.• Developed and managed a Sales Onboarding portal, streamlining new hire access to company programs and resources, driving engagement and productivity from day one.• Designed and implemented a Leadership Workshop to cultivate management capabilities across the organization, ensuring alignment with corporate goals.• Created and launched a Salesmaker Coaching Program, leveraging internal technology to facilitate mentorship connections through dedicated portals and workflows.• Spearheaded the end-to-end development of web-based training modules (WBTs), collaborating with Subject Matter Experts (SMEs) for content creation and executing full-scale production, including video, audio, and internal communications.• Recognized with multiple internal awards for professional excellence and leadership, as recommended by both superiors and peers Show less

Ba, Church Ministries

Activities and Societies: B.O.B President - Social and orientation liaison for Dormitory

Education record