My principal responsibility is to connect with customers, collaborating with them towards the delivery of the best possible solutions. I am familiar with business areas as diverse as consultancy, service delivery, cross/up selling, project and unit/general management. Leading teams with different backgrounds and cultures is something I like to do.In order to be successful, I focus on total customer satisfaction without losing sight of the financial results. Today the quality of services delivered is no longer enough to compete. Proactively engaging with C-level and key customer stakeholders ensures that the common objectives are met.The positive feedback that I get from satisfied customers and colleagues is what gives me pleasure. Inspiring the team to continuously improve is very rewarding.Additional keywords:NPS - General Management - Project Management - Leader - Agile Foundation - Experienced - Partnership - Commercial - Strategic - People Management - Coaching - Result Driven - B2B - IT - Transformation - Change