- Part of Cluster Marketing (COE) that supports marketing activations across various hotels under the Shangri-La Group Brand (SG)- Curation of cluster contents (eDM/photos/videos) during campaign periods (i.e. Festive events/Promotions/Collaboration with brands)- Manages the social media channels and develop content and Ads strategies to generate buzz and awareness of Event Sales Period (ESPs)- Conceptualises Photoshoots (F&B / Lifestyle), executing the concepts together with Marketing & Operations team.- Curate and edit the relevant content taken during photoshoots and liaise with relevant departments/stakeholders on the final contents.

- Creating written, photo and video content for digital marketing purposes- Maintaining & Updating of Social Media Accounts (FB/IG/YT/Blog) through relevant contents and SEO strategies- Collaborate with the marketing and product teams to plan upcoming contents- Collaborate with partners (Tourism Boards / Cruise / Airlines) in creating campaign materials marketed at our social media platforms- Support the marketing team in delivering internal & external marketing activities, in line with the corporate strategy.- Storyboarding, directing and editing of any video production

- Liaison for Singaporean students studying at University of Surrey and prospectus students.- Maintain blog updates- Ensure there is traffic directed towards the blog site (through backlinks and word of mouth promotions ; unable to access analytics)- Liaise with partnering educational schools to promote school.- Conducting school tour during open days

- Freelance Entrepreneur set up photography company- Establish an online presence through Social Media Marketing / SEO / Backlinks and Word of Mouth Promotions- Develop business portfolio with clients (brands/events)- Maintain clientele relationship for future collaborations

- Story-boarding of proposal idea to client (photos/videos) and adjust any necessary scenes- Photograph and video any events/projects related to the client/brand- Ensure all photos and videos are edited accordingly - Follow-up with client/brand about the end product and make necessary changes if needed- To post content on social media platform and drive traffic towards the content (via relevant hashtags / hyper local marketing

Before shift role: - To plan room quota per room attendant allocated in my team- Disseminate room report and quantity to team members During shift role: - Ensure all staffs to clear check out rooms first and assist when necessary - Ensure all rooms (guests and checkout) are thoroughly cleaned before handing over to front office - Act as a liaison to coordinator and front office on room status - Provide professionalism customer service to all guests when required - Assist Managers with room cleaning for VIP+ rooms- Ensure all team members are ready for the day and ensure they have necessary items for their shift - Always check on the well-being of staffs After Shift:- Tabulate all rooms completed and provide a handover report to turn down team leader (night shift) - Ensure all rooms checked are reflected upon the system

- Opening & closing of store accounts & actual store- Stock take- Assist store manager with any task given- Interact with customers and provide any assistance- Promote products and ensure customer enticement towards the sale/promotion.- Establish a strong rapport with working colleagues