Fabianne Anderberg Email & Phone Number

Prestbury, Gb

Bishops Cleeve, England, United Kingdom

Raising and processing commercial invoices for export of OE, MRO and PO orders.Raising and managing shipping paperwork in compliance with licensing requirements and internal policies.Manage the courier process, allocating manifests, raising dispatch notes and liaising collections.Booking offsite collections and inventory movement.Concise communication with internal and external stakeholders.Administrative support and precise management of documentation.

London, England, United Kingdom

Phone-based and online (office based and remote) focused on high level customer service and problem solving involving wholesale clients of varying scale, mail order customers, online retail sales and queries and complaints handling.Required to multitask and switch easily between environments and clients delivering personalised care and solutions.Key skills: Account management, logistics, distribution, B2B & B2C relationsSoftware and services: Zendesk, Outlook, Sage, Paypal, Royal Mail, DPD, Microsoft Office Suite, WooCommerce, Giftr, Pedal Me, Packfleet, Logmein

London, England, United Kingdom

Packaging and postage of wholesale, online and retail product orders.Fast-paced independent prioritisation and delegation of tasks in a production environment.Adhering to logistic timelines and high standards of quality.Consulting with retail customers to ensure the product meets their needs and upholds company standards.Extensive knowledge of product processing and traceability from farm to cup.

Kitchener, Ontario, Canada

General operational and managerial aspects of running a successful retail cafe and wholesale coffee roasters with an emphasis on supporting local businesses.Plan, manage and deliver short & long term projects and events (including quoting, budgeting and invoicing).Evaluate, recruit, train and manage team of 15 staff.General business administration such as scheduling, financial analysis and data management (including monthly revenue reporting and gross profit analysis).Inventory management including liaising with suppliers and logistics partners, creating timelines and stock control structures.Pursuing and maintaining strong relationships with stakeholders at all levels.

Ningbo, Zhejiang, China

Development and implementation of engaging, technology-based curriculum for students ranging from 6-16 years old.Assessment and grading of ESL students from different educational institutes.Communicate effectively with all stakeholders and provide feedback to parents and other staff in a language which is non-native for them.Recruitment and promotion for the New Oriental group through presentations and demonstrations to parents and students.

Ningbo, Zhejiang, China

Provide advisory services for Chinese House Academy and their staff in regard to student needs and well-being and occasional teaching as required.This role required very high communication skills and an understanding of the business operations within a company experiencing major growth.

South Brisbane, Queensland, Australia

High volume, autonomous, fast-paced work environment in a small family-owned business with varying responsibilities including inventory, cold-chain, cash flow management, staff training, record keeping, promotion, hosting and high quality service of pour over espresso.

Brisbane, Australia

Independently manage all aspects of day to day operations of hole-in-the-wall style cafe using high quality pour over espresso and fresh food preparation. This role required excellent inventory management, cash flow handling, customer service and superior organisational skills along with an ability to adapt and recognise the need for change in operations and effectively implement such changes.

Brisbane, Australia

Providing extremely high-quality service and communication with varied international stakeholders and VIPs. This role was extremely variable from day-to-day and included work in all types of events from board meetings to weddings to globally recognised events such as the 2014 G20 Summit.Specific duties included:* High volume barista duties at busy cafés and kiosks* All aspects of set up, service and pack down of a bar in large and small events and in restaurants* All aspects of set up and cleanup of conventions, exhibitions, large and small dinners/lunches/breakfastsand in the cafes and restaurant* Serving food and drinks in conventions, exhibitions, large and small dinners/lunches/breakfasts and in thecafes and restaurant* Serving food and drinks to VIPS and honored guests* Serving drinks and food at cocktail events* Clearing food and drinks at large and small events (where at least three plates must be carried at once)* Leading and managing a small team of waiters at banquet dinners/lunch and breakfast.* Working independently to set up and manage small conferences* Training new staff

Queensland

*Set up and pack down of the mobile photography set including photography equipment (soft boxes, syncs etc.)* Cash reconciliation* Promotional sales* Customer service* Preparing set/costume for upcoming photos* Follow up paper work* Photo-editing

Vienna

*Extremely high communication skills both in working with a child and in general life in Vienna as English is not the main language spoken* The ability to cope in any situation and be on hand at all times* Knowledge and love of children* Housekeeping and cleaning skills* A positive and diplomatic attitude* The ability to arrange or tidy in an aesthetically pleasing way* The ability to handle personal home life and work life at the same time

Loganholme

* Ticketing (using the Priceline database)* Customer complaints handling and extensive customer service knowledge* Cash handling and cash reconciliation* Providing customers with product knowledge and advice in all departments* Providing outstanding customer service both in persona and on the phone* Stock ordering and maintenance* Merchandising* Lay-by* Theft prevention

Logan

* Cash handling and cash reconciliation* Providing customers with product knowledge and advice in all departments* Providing outstanding customer service both in persona and on the phone* Stock ordering and maintenance* Merchandising* Lay-by* Theft prevention* Ticketing (Zebra mechanism); * Ticketing (using the priceline database)* Customer complaints handling and extensive customer service knowledge

Master Of Teaching (Primary), Elementary Education And Teaching

A highly respected, innovative Master program developed at The University of Queensland with the aim of producing graduates with immense.

Bachelor Of Arts (B.A.), Linguistics, German

Activities and Societies: UQ Abroad Exchange Program 2014/15, UQ Global Experiences Expo 2015, UQ Linguistics Society, UQ German Club, UQ.

Abroad Exchange Program, Linguistics

Activities and Societies: Member of ESN Utrecht and keen participant in other activities involving fellow exchange students.A 6 month.

High School Certificate