Part of the Goldman Sachs Group, Broad Street Luxembourg Sàrl• Act as a business partner for all HR-related matters, serving as a bridge between management and employee relations.• Serve as the primary contact for all HR issues, in charge of personnel administration and managing the full employee life cycle from recruitment to contract completion.• Implement and maintain HR Key Performance Indicators.• Automate HR tools, including Human Resource Information Systems (HRIS) and recruitment platforms.• Develop HR policies, internal guidelines, and an employee handbook.• Oversee and supervise payroll operations.• Manage benefits and compensation by developing policies, guidelines, and coordinating with various providers.• Lead the recruitment cycle from drafting job descriptions, interviewing to conducting financial negotiations.• Design and implement an effective onboarding system.• Serve as the main point of contact for staff delegation and coordinate election processes.• Handle conflict resolution within the organization.• Support Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives by creating relevant documents and facilitating training sessions.• Manage training initiatives by overseeing the training budget, collaborating with suppliers, and generating reports.

- Primary contact for all HR-related issues, personnel administration - Development of new internal policies and guidelines, Monitoring compliance with labour law and regulations- Implementation of development plans and training policies for the staff, INFPC reports- Review of all work contracts- In charge of all the recruitment process for support and executive staff, creation of job descriptions, implementation of an onboarding policy and material- Implementation and update of HR KPIs- Review of salaries and benefits, benchmark – implementation of health insurance for staff- Payroll coordination with external vendor- Review of the performance review system, implementation of new appraisal documents and processes- Contact person for the staff delegation, conflict management- Engaged in the development of the company's team and work-together spirit, organising social events and activities- Permanent member of Management meeting- Health and security: Designated worker - Office manager: also in charge of coordinating an office move, IT support

- Personnel administration of the Luxembourg office – day-to-day administration, training and personnel development, coordination of appraisals, staff elections, recruitment, onboarding of newcomers. - Organization of conferences, seminars and international events, in liaison with the academic actors- Development of e-learning programs, in charge of the LMS (Learning Management System) for the online Master programme- Acted as consultant on EU-funded projects (recruitment)- IT support and coordination for the Luxembourg office

- Management of the commercial relationship to ensure overall client satisfaction and retention- Understanding client specific needs, organization of operational response in interface with operational teams- Implementation of operational procedures and reporting tools for the services delivery teams, training and update on account developments- Training and information sessions of the client’s teams- Follow-up of invoicing and financial reportings, measurement and analysis of client satisfaction and KPI- Contribution to contract renewal negotiation with company management (Renault)

- Overall management of a 20-employee team, including recruitment and career development- Operational responsibility for delivering services of excellence to the clients (Immigration and social security, home findings, settling-in and departure programs, household goods moves)- Implementation of action plans for continuous improvement (tools, processes)- Process leader in the framework of the internal quality system (ISO 9001)- Interface with senior management and other stakeholders

- Paralegal expertise in immigration, social security and payroll for foreign executives in France- Operational responsibility for delivering immigration solutions- Management of a 3-employee team

- Development of the network of partner business schools abroad- Follow-up and management of study-abroad programs- Preparation and organization of educational seminars, in liaison with the faculty

- Coordination of study-abroad programmes - Organization and coordination of Summer programmes (MBA)- Coordination of scholarship programmes (mainly Socrates/Erasmus)- Design and development of web site