Welcoming clients of the 5* hotel/premiums residencies.In charge of theirs cars and luggages.Service of private driver on demand.

Management of onsite clients, Work in Spanish, French and English, Bookings made by phone & online.

Led English speaking groups through 11 countries, co-driving and maintaining a 25-seats overlanding truck (+35.000km).Run trips and setup (hotels and activities bookings, entertainment, group guiding, campsites setup, border formalities, budget and time management).

Activité à mon compte pleine de convivialité avec les touristes et les locaux - Accueil et orientation de touristes internationaux- Proposition d'activités Outdoor, découvertes, lieux insolites, coins "secrets", bons plans- Amélioration de la réceptivité des logements tiers- Suivi et optimisation des ventes de séjours

In charge of the Computing resources onboard (200 crews members / 350 passengers)- Computers, servers, printers, networksLegal communications Manager to officials and authorities- daily declarations to customs / port agents / police / captain, regarding the crews and passengers onboard- submissions of sensible documents in order to obtain the clearance that allows the cruise-ship to officially berthWithin the Club Med workstyle (shows, relationship with passengers during meals and cocktails, events set up, excursions responsible)Navigations from Arctic circle in Norway to the Cape Horn in Chile, 7-day work weeks

Couleurs du Monde imports products from China and Brazil to France (Jardiland, Leroy Merlin, Mr Bricolage...)Revenue: €2,8 million (2010/2011)Duty: Suppliers evaluation, contracts negotiation and quality controlsAchievements:* Identified new suppliers during the "Import and Export Fair 2011" of Canton* Launched new products* Negociated buying conditions* Checked and optimized the production processes* Acquisition of working methods, communication and interpersonal skills of the Chinese cultureResults:* 3 products added to the catalog (2013)* 45% defects reduction on 1 type of item

IBM manufactures and sells computer hardware and software, offering infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.Revenue: $106,9 billion (2011)Duty: Evolution and administration of the "IBM Rational Asset Manager" (iRAM) tool at the IBM Business Solutions Center in La Gaude (France)Achievements:* Managed 3 worldwide communities* Monitored the iRAM's evolution (KPI)* Adapted and configured iRAM to the users' needs* Maintained an education plan for the tool users (about 200 employees)* Produced reports for the communities top-management * Used communication tools to promote iRAM (wikis, newsletters...)* Collaborated with international teams: France, USA, IndiaResults:* Increase of assets' sharing and downloads (better visibility)* Expansion of the communities* Creation and administration of the European Technical Experts Council's community

Pernod-Ricard is a French company that produces and distributes distilled beverages. Revenue: €7,6 billion (2010/2011)Duty: 6-month contract at the Ricard's Chief Information Office in Marseille (France).Substitution and relocation of the printing equipment within the whole society (40 branches in France).Achievements:* Responsible for the quality, time to delivey and budget (about 500K€)* Produced project specifications, defined functional requirements and monitored project risks* Interacted with the supplier regarding legal, financial and technical aspects* Revised the contracts and created a user booklet explaining the new printing policy that had been decided* Managed change management for the users (about 400 employees)* Reported project advancement to the direction* Collaborative work with the Konica-Minolta project manager

Infotour is a french agency, specialising in tourism.Revenue: €8,1 millionWeb DevelopmentCeation of an analytic application that collected information in standardized XML flux and Web Services. These elements were classified and displayed on customers' websites using PHP & XHTML.This project improved upon existing techniques to satisfy customers' needs by proposing an application that was as better as competitors ones.