I am a professional with more than 50 projects implemented throughout my career, where I can mention the main segments of the Customer Market, Health, Market Share, Third Sector, Industry, Agribusiness, Hospitality, Electronic Commerce, Petroleum Energy, among others.Acting as a Salesforce Certified Business Analyst since 2021 focused on expanding my knowledge and collaborating with quality and improvements in the activities I carry out.I aim to deliver the Product required by the Client from different segments using Scrum Framework and Waterfall forms for Project implementation.Technically saying that I am a certified Salesforce Admin and Platform App Builder, also due to my experience I can add to the company's best practices in CRM concepts and specialist in discovering the real needs of the client in the requirements mapping phase.Consolidated knowledge in organizing the Product Backlog building Epics and great experience in organizing teams according to the Scrum Framework. (PSM1 certificate).My approach in Project is always looking for better ways not only to deliver the project, but I assume the responsibility of delivering the Product to the client focusing on the result that the project would bring to the company considering my true opinion and suggestion and commitment with the result for the company, not just to deliver a Project.