Fabio Caselli Email & Phone Number

London, GB

• Management, coordination, and guidance of the IT services team in compliance with the received activity and development plans, company and/or group projects, ensuring functionality, quality, and timeliness of.
• Managing relationships with external entities and other company sectors, promptly addressing malfunctions and discrepancies that may arise during the deployment phase of various activities and identifying corrective.
• Responsible for overseeing the Change and Incident Management procedures.
• Providing managerial and technical guidance to ensure 24/7 service delivery and monitoring of KPIs. Establishing metrics, key indicators, and service levels for the operations under responsibility.
• Ensuring that the disaster recovery architecture is maintained and recovery processes are regularly tested and in compliance with RPO and RTO objectives.
• Technical selection of new hires, performance management of reports, assessment of training needs, and team motivation.

London, GB

Roma, Lazio, IT

Roma, Lazio, IT

I was a partner in a startup, where I did a bit of everything. The fast-paced environment taught me to be flexible and solve problems quickly. The focus on coming up with new ideas helped me think creatively in my work. Overall, my time in the startup really helped me learn and grow professionally, giving me a mix of skills and a mindset for always getting.

Milano, Italia, IT