Management and ownership of Cloud Engineering services, leading a team of employees, vendors and contractors responsible for global IT infrastructure technology, both on-premise and in the cloud, including data center, server, storage, compute, virtualization, operating system, database, middleware integration, and identity management services. Drive the direction and maintain a deep knowledge of daily operational challenges and long-term objectives. Drive key strategic initiatives and reporting to the CIO on the initiatives on a weekly basis.Management and ownership of the Global Technology Operations Center team delivering service desk functions at shared services offices and closure properties in North America, and access provisioning for global applications and contractors accounts. Maintain deep understanding of operational challenges, drive continuous improvement, effectively report on key issues and ensure the team finds a pragmatic and efficient way of solving problems.

•Played important leadership roles to implement, upgrade and maintain several Oracle EBS instances across the company, including the Oracle HRMS Global Rollout project, involving a large team from 7 countries across 4 continents.•Business Analyst for the design, development, rollout and support of a custom made HR Talent Review application, developed on Microsoft .Net and MS InfoPath with several interfaces to Oracle EBS, deployed to more than 400 managers and supervisor across the company.

•Delivered Oracle Workflow training – Feb/03.•Developed a UNIX shell script to manage inbound and outbound interfaces in an Oracle Applications R11i implementation project for Government of Saskatchewan – Jan/03.•Executed an Oracle Applications R11i Performance Assessment – Dez/02.•Planned and executed an Oracle Applications R10.7SC upgrade to R11i (GL, AP, PO, INV, PA and CE) and customized the PO Account Generator Workflow at Cambior, a gold mining company based in Montreal, Quebec – Aug/02 to Nov/02.

•Planned and executed the upgrade of Oracle Financial Analyzer at LCBO – Liquor Control Board of Ontario – Jan/02 to Jun/02.•Estimated, built and tested several customizations in the Oracle Financials 11i implementation for the Ontario Government, Shared Service Bureau (SSB) and the Ministry of Finance, working with Oracle Workflow 2.5 and Reports 6.0i – Aug/01 to Dez/01.

Worked as Oracle Apps DBA and Technical Team Leader through the life-cycle of several Oracle EBS implementation and upgrade projects for major multinational companies across industries, performing a wide range of activities including EBS Installation and Maintenance, System Capacity Planning, Performance Tuning, Field Support, Data Conversion, Interfaces and Customizations.

Assisted senior staff on Development, Sales, Implementation and Support of the software CAPPE (Computer Aided Process Planning Environment), used to generate, manage and distribute information for manufacturing and assembly processes.