Fabio Fontes Email and Phone Number

EU Citizenship 12 years experience in Management role + 10 years of experience on Delivery Services, in Mainframe and Distributed platforms, all those 22 years @ IBM and Kyndryl. Responsible to manage teams with +50 professionals, with a motivated and supporting way, prioritizing an excellent climate: multiple times among management position, got 95% grade or more during employees anual feedback surveys.5 years experience as a Service Delivery Manager, responsible to manager the services delivered by the Technical teams prior to achieve / exceed Clients expectations. Managing huge clients from all Market Sectors (Financial, Industrial, Public, and Distribution)Large experience in Business Travels related to transfer of services (between countries): New York, Chicago, Toronto, Buenos Aires.Advanced Skills on Mainframe