> Created content in Brazilian Portuguese and English for the properties listed in the platforms (web, app and mobile) in order to engage customers and increase traffic> Planned, developed and implemented actions to keep content coverage high (above 95%)> Planned, developed and implemented QC actions to keep content quality high and fix issues> Translated and localized apps for the Brazilian market in collaboration with different teams> Performed mobile apps QA… Show more > Created content in Brazilian Portuguese and English for the properties listed in the platforms (web, app and mobile) in order to engage customers and increase traffic> Planned, developed and implemented actions to keep content coverage high (above 95%)> Planned, developed and implemented QC actions to keep content quality high and fix issues> Translated and localized apps for the Brazilian market in collaboration with different teams> Performed mobile apps QA, both for customers and Partners to check translations and functions, collecting feedback and implementing fixes> Collaborated with other teams for content translation for customers and Partners> Collaborated with other teams to provide support on demand> Collaborated with international teams to understand and share customer behavior in order to adapt the products Show less

> Translated, proofread, adapted and localized texts for the main website, mobile and app, Partner platforms, marketing campaigns, social media posts, Customer Service templates, press releases, blog posts> Performed mobile apps QA, both for customers and Partners to check translations and functions, collecting feedback and implementing fixes> Performed QA of the products on a regular basis> Analyzed and evaluated machine-translated content tailored to the travel… Show more > Translated, proofread, adapted and localized texts for the main website, mobile and app, Partner platforms, marketing campaigns, social media posts, Customer Service templates, press releases, blog posts> Performed mobile apps QA, both for customers and Partners to check translations and functions, collecting feedback and implementing fixes> Performed QA of the products on a regular basis> Analyzed and evaluated machine-translated content tailored to the travel industry> Provided subtitling, subtitles translation and burning> Built and maintained glossaries and style guides> Evaluated freelance translators> Analyzed data and translated SEO keywords to increase website traffic> Suggested topics and wrote press releases for LATAM> Collaborated with other departments in order to collect feedback, ideas and suggestions to improve the products> Acted as observer and moderator in user tests to collect feedback and analyze their behavior Show less

> Software localization and manuals translation for hospitality industry (restaurants, bars) > Glossary development > Translation memory development > Software testing and QA

> Translator and software localizer for the hospitality industry

> Provided academic support for students> Organized and prepared documents, tests and exams> Performed placement tests> Provided general information about the courses