Typical working activities are: - Scheduling customer calls and visit.- Agents managements.- Looking for new customers.- CRM update.- Attend trade fairs and customer meetings.- Draft contract terms, conditions and negotiation.- Managing disputes.- PM: Interact with internal and external stakeholders.

Typical working activities are: - Searching for new customer.- Developing long term relationship with assigned customers.- Travelling to visit potential, new and assigned customers.- Negotiating tender, contract terms and condition.- Calculating quotations.- After sales support.- Cost and sales analysis.- Weekly reports for management.- Keeping customer records.

I lead a team of External Service Providers to support turbine installation, commissioning and troubleshooting. I'm the coordinator of all customer, technician and partner training/certification. I'm also the technical project manager supporting new installations. Essential Functions:- Lead the Distributed Wind Field Service team- Manage the regional group of external service providers/technicians to support customers from product shipment through end of product life (20+ years), including commissioning and remote commissioning- Provide daily direction to external service providers to ensure delivery of timely, cost-effective and quality product service to end customers- Perform essential customer service functions including outreach, coordination, and fielding of owner questions and issues. Ensure a high level of customer satisfaction. Provide timely response to customer inquiries and complaints.- Lead Technical PM for installations supporting the developer/installer on all technical aspects of the installation. - Directly support owners and service teams with technical support and troubleshooting of field issues.- Create, update and maintain turbine performance and service records in conjunction with operations and field service.- Manage the resolution of all field warranty cases, financial reconciliation, and customer case closeout.- Implementation of fleet-wide service bulletins through unit identification and scheduling coordination.- Act as primary liaison between field service, quality, engineering and turbine owners for all European customers- Manage the spare parts inventory and ensure the scalability of parts is available based on parts usage.- Act as lead for planning, coordinating, executing and auditing customer, service provider and partner training/certification- Ensure business subject matter experts (SME’s) are prepared and updating appropriate content for delivery during training or certification sessions.

Installation and start-up, testing and technical support.

Installation and start-up, testing and technical support.