- Partaken in some testing cycles relating to websites and mobile apps- Improved my analitycal skills by comparing personal results to findings from other members and benefitting from an exchange of views and effective strategies- Acquired the correct methodologies to organise a comprehensive session and running replicable tests in software- Learned how to write accurate bug reports containing all the essential information that facilitates other teams to reproduce the relevant issues accordingly

• Manage customers' complaints, diagnose their specific needs and ensure a satisfactory solution is offered• Monitor social media engagement, identify insights and forward the trends to the management for assessment and planning• Train the new recruits and guide them through the best practice to achieve measurable goals

I was trained to provide high-quality data from raw sources that would be incorporated into large models.Tasks were various, but each one was uniquely specific and accompanied by highly insightful information.I comprehended the importance of adhering to the policy criteria with extreme precision, which is critical to ensure that the annotating data can result in a homogenous database.

• Wrote e-books and crafted brochures for professionals sponsoring their activities • Created lead-generating landing pages• Revitalized content of small business websites and boosted their traffic

As a freelance contributor, I had the privilege to synthesize and elaborate the latest news from the technology industry and help Italian readers access them in a clear and straightforward manner.

• Developed a Visual Basic 6 solution allowing my customer to easily manage clients and in/out-come data. • Leveraged DAO to interface the frontend with Jet and defined the structure of the related Access dataset.