Head Of Pharma Retail
Current- Direct and streamline a complex pharmacy network by fostering cross-departmental collaboration, delivering significant business growth and operational efficiency- Spearheaded the development and implementation of advanced management controls, digital transformation initiatives, and analytical accounting processes- Ensured compliance with industry regulations, introducing a new internal procedure manual and an enhanced control/reporting system for sell-in/sell-out operations, increasing the reliability and accuracy of the internal management system - Defined and executed sales strategies focused on building customer loyalty and expanding market share, resulting in significant growth and improved customer engagement across all pharmacies- Oversaw the procurement process, securing optimal purchasing conditions from both pharmaceutical companies and intermediary distributors, thereby reducing costs and improving the profitability of pharmacy operation- Led the integration and expansion of telemedicine and self-analysis services within the Group’s pharmacies, enabling diagnostic testing and improving customer access to healthcare services- Advocated for and implemented Environmental, Social, and Governance (ESG) initiatives, engaging both internal and external stakeholders to align with sustainability and corporate responsibility goals
