Draco Painting, Corp. Miami January 2019 - Present Remodeling Team – (https://www.dracopainting.com)Foreman on two project Burk burnet Texas (48 Units) & Electra Texas (52 Units)• Managed and oversaw operations on a full apartment renovation:o Plumbingo Electricalo Paintingo Carpentryo Inventoryo Payroll

ASC Logic, Inc. Plantation, FL October 2018 – January 2019 Development Contractor – (http://home.asc-logic.com)On a subcontract with World Fiber Technologies and the Florida DOT in change of deploy and calibrate surveillance cameras, MDS sensors, assemble and configure Control Cabinets.• Low voltage electricity• Switch configuration (Ruggedcom)• Review layouts to lists and report Pay items.

MSP – Manage Service Provider (www.icgi.com)Level 1 Engineer / NOC Engineer. • Managed, monitored and provided support for virtual and on-premise infrastructure base on MS Windows Servers for more than 50 small and medium size business on south Florida. • Provisioned resources as needed ESXi, vmWare, vCenter, vSphere, vCloud.• Remote assistance with the administration of resources on MS Win AD/ Domain Controller and MS Exchange 2010 MS Exchange 2013 and MS Office 365• Provided alerts, monitoring and support via MSP N-Central • Provision resources on hosted platforms, Office 365, MS Azure.• Data recovery via Veeam Availability Suite 9.5 Monitor Backup for different companies and replications.• Monitored and provided support of Meraki Switches and AP’s via Meraki Dashboard• Monitored and managed SonicWall Firewall via SGMS Dashboard• Mimecast (Email Cloud Services, Security & Archiving monitor) Alerts and provided support at client’s request.• Used Open DNS as an internet access filter, provided/denied access as requested by the needs of the client.• Deployed network equipment and workstations onsite for new offices when onsite service was requested by the client.• Automated software installation and procedures via N-able and PowerShell.• Performed reporting through N-Central.Ticketing System: ConnectWiseRemote Control: Screen Connect and N-CentralPassword Manager: Secret ServerPhone System: Shortel VOIPTerminal Server: Win 2016 - Win 2012 - Win 2008 - Win 2003

Remote Service Provider in the cinema Industry (www.bardancinema.com/tech-services/d-cinema-noc) NOC EngineerResponsible for providing technical and logistic support to some of the largest cinema chain in South and Central America. · Remote assistance configuring screen servers (VNC, SSH, Telnet) Dolby DSS200, Doremi ShowVault, DCP2000, IMS1K, IMS2K • Remote assistance configuring LMS, Screenwriter (Library management Server) Linux or Windows (SSH, RDP, VNC)• Dell PowerEdge R520, R510 & Dolby TMS• Used iDrac to assess the status of Dell servers.• Sent proactive alerts via email to clients. • Interpretation of logs of different devices• Translations of technical documents• Opened cases with different providers (Dolby/Doremi, Barco, NEC, etc)• Coordinated RMAs• Monitor and manage Cisco Meraki VPN mesh (500+ Devices)

As a contractor I’m mainly in charge of deploying new computers and servers, re condition old ones, setup classrooms for students and install and configure networking devices like switches and Wireless Access Point.

LAB/Field Engineer • Mainly in change of diagnoses and resolve any software, hardware or configuration problem of any computer or device (Laptop, Desktop, Server, NAS/ MAC, Windows, Linux) that a regular client or field technicians bring to the shop. Also help field and remote engineers as needed on the field or on phone when the lines are busy to alleviate work load.• In charge of cabling projects for client offices and buildings network device configuration like firewalls, routers, manage switches, Wifi devices.( Sonic wall/Watchguard/Ubiquity)• Rebuilt used machines for resale, as well built new machines, gaming machines or machines with specific profiles of hardware and software. (Gaming Computer)

• Responsible for providing technical and administrative support to Civic Engagement Department• Available 24/7 to troubleshoot and resolve problems with computers, phones, copy machines, and other equipment across national and regional field offices throughout the country• Conducted research for new campaign technologies• Configured and administered Cloud domains for Google Campaign accounts (completed 3 different migrations)• Configured personal mobile devices for national and regional campaign staff to have access to NCLR e-mail, calendar and global contacts • Created and maintained 3 remote group domains with distinct user accounts allowing for access to folders, files and different applications• Maintained online equipment inventory database, which tracked telephones, printers, CPUs, TVs, software licenses, and other equipment• Launched, configured and maintained all computers, including operating systems and applications (i.e. Windows XP, Windows 2003, Symantec End Point Protection, Quick Books)• Maintained domain servers housed in Miami and Orlando (Windows Server Update Services and Symantec End Point Protection) once a week• Conducted full back-ups for the domain servers in Miami and Orlando on a daily basis• Oversaw monthly back-ups for the workgroup Domain servers in Las Vegas, Philadelphia, Denver• Assisted with opening, closing, or relocating regional field offices• Set up the necessary equipment for regional field offices to function (i.e. internet connection, firewall configuration, switches/hubs, workgroup servers with automated back-up cycle, computers and applications, printing and fax services, telephone lines• Identified ongoing technology needs for multiple projects and recommended appropriate computer programs and/or software• Installed tools and trained staff on the best ways to use new tools during project implementation in order for it to be cost-effective (i.e. Mango Apps)

Network Administrator• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software (Linux and Windows servers) and related infrastructure.• Available 24/7 on call.• Assisted project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology• Performed daily system monitoring• Verified integrity and availability of all hardware, server resources, systems and key processes• Reviewed system and application logs• Verified completion of scheduled jobs such as backups on the infrastructure:

Helpdesk Analysts II • Responsible for maintaining and supporting SEL (Amadeus Selling Platform) • Helped end-users over the phone installing and troubleshooting problems • Tracked problems on GEMS (Remedy DB SW) and maintained customer service calls

• Under Events Group 5 day contract for Children’s Trust, hired to move, install, and configure 25 servers (Win 2003, UNIX, and Linux) and 87 work stations from different locations to a new building

Technical Support Contractor • Team lead on Winn Dixie projecto Configured and upgraded servers from Os2 to XP version of Windowso Connected and ran cables to new equipment installed• Wall mounted plasma TVs in subcontract for CompUSAo Installed entertainment media for businesses and residences

Desktop & Network Technician • Provided quality customer support to users 24/7• Solved problems related to our platform• Configured and upgraded applications, applied Service Packs to different operating systems such as Windows XP Professional Edition, Windows 2000, Internet Explorer, Microsoft Office)• Familiar with NT2000 & 2003 servers, Mainframes (Unix Sun Solaris), and Oracle database• Researched possible technical solutions for company such as new back-up systems (Disk keeper), new antivirus technology (Trend Micro, E-trust antivirus), better equipment and software on the market to improve the technology platform (Print servers, laptops and desktops)• Nortel Opx. 61, Opx. 11 Succession administrationo Voice mail on Meridian mail and call piloto Creation and configuration of phone extension, voice mail and different options that each phone allows (conference, transfer, call forwarding)o Phone Devices Model: Digital Phones 2616, 2216, 2008, IP Phone: I2002 I2004• Managed extensive mobile phone network (250 regular phones and more than 50 PDA’s)• RMA exchanges and technological renewals for Sprint, Nextel, and Cingular or any other communication providers• Managed Policom equipment installations and configuration ADSL and ISDN Circuits• Configured and maintained extensive network of printers and print server HP jet direct and Ricoh multifunctional

Assembler and Support• Assembled computers on a production line• Installed operating systems and applications of personal productivity tools such as Microsoft Office, Peach and Video Games• Assisted with customer relations, explaining pros and cons of products (from video games to application software)