Fabio Andrés Sarmiento Rodríguez Email and Phone Number
Fabio Andrés Sarmiento Rodríguez work email
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Fabio Andrés Sarmiento Rodríguez personal email
A trilingual professional in Advertising graduate from Jorge Tadeo University with a certificate in Social Media Marketing from the University of the Arts London and over 8 years of experience in the Client Success field. Currently pursuing a Professional Master's in International Management at FGV EAESP. Throughout my career, I have collaborated with diverse organizations across various industries, playing a key role in strategy development and team leadership, particularly with a focus on the LATAM market.
Bigads S.A.S
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New Business DirectorBigads S.A.S Jan 2023 - PresentBrasilAs the New Business Director at BIG ADS S.A.S, my role involves proactively identifying and engaging with potential clients, as well as guiding both new and existing clients seamlessly through the onboarding and product comprehension phases. I am dedicated to addressing service inquiries effectively and ensuring a smooth transition for clients. In addition, I play a crucial role in orchestrating consultative sessions with the executive, creative, and performance teams. This involves fostering collaboration among different departments to deliver comprehensive solutions that align with clients' objectives.My responsibilities extend beyond client acquisition to encompass a holistic approach to client success, where I am committed to providing unparalleled support and valuable insights throughout the entire client journey. -
Client Success & Operations DirectorBigads S.A.S Jun 2020 - Dec 2022ColombiaAs a Consultant Client Success & Operations Director at BIG ADS S.A.S, I am instrumental in establishing and refining a systematic process to effectively manage the burgeoning client base, continuously seeking innovative ways to enhance client satisfaction. Additionally, I oversee the entirety of operations at Big Ads, ensuring seamless coordination and optimal efficiency. Achievements: I have spearheaded a remarkable 500% increase in the company's revenue by successfully securing new long-term contracts and cultivating relationships with clients across diverse industries. Over the past three years, I have strategically built and managed a team of 13 freelancers, contributing to the agency's growth and operational excellence. My commitment to driving results and fostering client success has been a key driver in positioning Big Ads as a leader in the competitive landscape. -
Head Of MarketingCems Club São Paulo Aug 2023 - Dec 2023Sao Paulo, San Pablo, BrasilAs head of Marketing, I was responsible for promoting the CCSP via all communication channels, creating marketing content, and informing fellow CEMSies about activities and initiatives throughout the semester. - Taking photos/videos for promotion. - Communication and promotion of events together with the Social Team. - Collecting memories of the semester.- Managing the communication with the cohort and external stakeholders via social media (FB, LinkedIn, IG). -
Client Success StrategistDemand Frontier Jan 2022 - Aug 2022ColombiaAs a Client Success Strategist at Demand Frontier, I am at the forefront of leading digital B2B advertising marketing campaigns and ensuring robust client engagement for all initial programs related to Billtrust. I play a pivotal role in supporting the processes for esteemed clients such as Suez, Shell HDI/OEM, Vendavo, and ASUG. Taking charge of the entire B2B operation for Billtrust, I also guide and collaborate with other managerial partners from SUEZ, Vendavo, ASUG, and Shell HDI/OEM.Achievements: Spearheaded the development of the initial program for Billtrust, orchestrating a collaborative effort involving various strategists. This initiative resulted in a 50% positive outcome for Accounts Receivable (AR) and Chief Financial Officer (CFO) lead generation, showcasing a significant impact on our client's business goals. -
Cx Client Success & Project SpecialistFindasense Nov 2020 - Nov 2021ColombiaMy role is centred around spearheading digital advertising marketing campaigns. This involves overseeing all aspects, including content creation, strategic planning, engagement initiatives, and managing the Intel hubs for the Digital Factory area at Scotiabank Colpatria. Additionally, I am entrusted with the overall management of the digital operations for the Main-trust and Always-need campaigns.Achievements: Led the successful execution of key campaigns, including Digital Adoption, Pride, Fearless Mindset (Brand Campaign), Sponsorships, Ddays, Christmas, and Sales campaigns. These initiatives collectively achieved an impressive 87% positive outcome for our bank customers, highlighting the effectiveness of our strategies in enhancing customer satisfaction and engagement. -
Senior Account ExecutiveVmly&R Sep 2019 - Oct 2020Bogotá D.C., ColombiaAs a Senior Account Executive, I take the lead in orchestrating comprehensive advertising marketing campaigns. This involves overseeing the creative, strategy, tech, and performance hubs, where I proficiently delegate tasks and responsibilities, establish timelines, and consistently deliver positive outcomes for esteemed clients such as Itaú Bank, Asobancaria, and Kimberly-Clark. My approach involves utilizing diverse data streams to pinpoint target audiences and craft communications campaigns aligned with established Key Performance Indicators (KPIs) and budget constraints. My commitment extends to ensuring that all campaign materials meet the highest quality standards.Achievements: Successfully led events & promotions campaigns in collaboration with Movistar Arena, retail and wholesaler initiatives, as well as tech and new landing page campaigns. These efforts resulted in an impressive 76% fulfilment of client KPIs, showcasing my ability to consistently deliver positive outcomes and meet client expectations. -
Public Relationship Account ExecutivePublicize Feb 2019 - Sep 2019Medellín - ColombiaAs a Public Relations Account Executive, I collaborate closely with the Account Manager to craft compelling narratives and elevate client profiles across diverse global industries.- Efficiently manage projects to ensure timely and successful delivery of PR initiatives.- Conduct research and engage with media outlets and journalists to enhance media relations and coverage opportunities.- Monitor news stories and identify opportunities relevant to our clients across a wide spectrum of industries.- Provide valuable support in maintaining positive client relationships and addressing their needs.- Offer expertise in writing and editing to produce high-quality and impactful communication materials.- Generate SEO reports to optimize online visibility and enhance the digital presence of clients.- Contribute to the development of comprehensive and effective media kits to showcase our clients in the best light.This role requires a dynamic and proactive approach, ensuring that the clients receive unparalleled PR support and visibility in the ever-evolving media landscape. -
Account ManagerSancho Bbdo May 2017 - Feb 2019Bogotá D.C., ColombiaAs an Account Manager, I assume a leadership role in overseeing the marketing loyalty sector for Bancolombia. This includes guiding the creative, strategy, and graphic production hubs to communicate comprehensive retail and redemptions through digital and ATL campaigns. My approach involves leveraging a skillset that integrates diverse work areas, ensuring a complete and unified communication strategy for 360-degree campaigns. Furthermore, I am dedicated to upholding the highest quality standards for all materials produced.Achievements: I successfully spearheaded the initiation of Puntos Colombia, overseeing sales, promotions, bank segments, and product campaigns. This strategic approach resulted in an outstanding achievement, reaching an impressive 90% fulfilment of each established Key Performance Indicator (KPI). This accomplishment underscores my commitment to delivering exceptional results and meeting client expectations. -
Intern As A Digital Account ExecutiveMccann Worldgroup Jun 2016 - Dec 2016ColombiaDedicated to fulfilling the digital advertising communication requirements of clients, I orchestrate design and strategy implementation aligned with their marketing plans. My role involves sustaining the development of campaigns aimed at generating leads and enhancing service visibility. I am committed to optimizing the profit-earning potential within client budgets, with a focus on delivering exceptional service quality. Additionally, I proficiently manage tasks such as overseeing landing pages, creating and analyzing benchmarks, and addressing customer inquiries, questions, and concerns. -
Bilingual AgentSitel Oct 2015 - Feb 2016Bogotá, Bogotá D.C. Department, Colombia -
Lead CookVital Ingredient May 2015 - Sep 2015London, United Kingdom
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Lead Line CookTossed Apr 2015 - Jun 2015London, United KingdomLeading cooker. Coordinated everything at the kitchen and the table.
Fabio Andrés Sarmiento Rodríguez Education Details
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Business Administration And Management, General -
Knowlegde In Social Media Marketing
Frequently Asked Questions about Fabio Andrés Sarmiento Rodríguez
What company does Fabio Andrés Sarmiento Rodríguez work for?
Fabio Andrés Sarmiento Rodríguez works for Bigads S.a.s
What is Fabio Andrés Sarmiento Rodríguez's role at the current company?
Fabio Andrés Sarmiento Rodríguez's current role is Client Success Manager | New Business Director | Account Manager | Master's in International Management.
What is Fabio Andrés Sarmiento Rodríguez's email address?
Fabio Andrés Sarmiento Rodríguez's email address is fa****@****.edu.co
What schools did Fabio Andrés Sarmiento Rodríguez attend?
Fabio Andrés Sarmiento Rodríguez attended Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas, Cems - The Global Alliance In Management Education, University Of The Arts London, Fundación Universidad De Bogotá 'jorgetadeo Lozano'.
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