Fabio Slesio Email & Phone Number

Assago, It

Milan, Lombardy, Italy

🔹 Managing the full course process: testing, needs analysis, and course programming🔹 Promoting the Linguarama training approach and utilizing specialized materials🔹 Monitoring course progress and collecting feedback to ensure quality🔹 Supporting the pedagogical management team in developing teaching methodologies🔹 Onboarding, mentoring, and training new trainers🔹 Conducting observations, providing feedback, and leading meetings🔹 Teaching 15-20 hours per week🔹… Show more 🔹 Managing the full course process: testing, needs analysis, and course programming🔹 Promoting the Linguarama training approach and utilizing specialized materials🔹 Monitoring course progress and collecting feedback to ensure quality🔹 Supporting the pedagogical management team in developing teaching methodologies🔹 Onboarding, mentoring, and training new trainers🔹 Conducting observations, providing feedback, and leading meetings🔹 Teaching 15-20 hours per week🔹 Delivering INSET sessions for teachers' continuous professional development🔹 Utilizing virtual and online teaching technology to deliver effective training Show less

Milan, Lombardy, Italy

- Train, and supervise a team of qualified English language teachers for young learners.- Provide guidance, support, and ongoing professional development opportunities to the teaching staff.- Create a welcoming and motivating learning environment for young learners, fostering their love for the English language.- Develop and implement engaging activities, projects, and events to enhance students' English language skills and cultural awareness.- Establish effective communication… Show more - Train, and supervise a team of qualified English language teachers for young learners.- Provide guidance, support, and ongoing professional development opportunities to the teaching staff.- Create a welcoming and motivating learning environment for young learners, fostering their love for the English language.- Develop and implement engaging activities, projects, and events to enhance students' English language skills and cultural awareness.- Establish effective communication channels with parents and students to provide updates on programme progress, student performance, and any relevant information.- Address parents' inquiries and concerns in a timely and professional manner.- Implement regular assessments and progress tracking mechanisms to ensure that students are meeting their language learning goals.- Analyse student performance data and use it to drive program improvements.- Ensure compliance with all relevant policies, regulations, and reporting requirements.- Prepare reports on program performance and share insights with the management team. Show less

Milan, Lombardy, Italy

- planning, preparing and delivering high quality English language teaching that meets the needs of different customer groups taking into account individual learning styles- monitoring students’ progress and providing regular feedback to help manage students’ performance throughout the course, and actively promoting learner autonomy- contributing to the development, evaluation, and improvement of English language courses, materials and related services, in order to meet students’ needs… Show more - planning, preparing and delivering high quality English language teaching that meets the needs of different customer groups taking into account individual learning styles- monitoring students’ progress and providing regular feedback to help manage students’ performance throughout the course, and actively promoting learner autonomy- contributing to the development, evaluation, and improvement of English language courses, materials and related services, in order to meet students’ needs by actively working as a member of the teaching team- completing teaching related administrative tasks to specified standards- actively engaging in professional development and performance management to ensure quality and high standards in teaching and learning- contributing to the development of lasting, mutually beneficial relationships by enhancing students’ understanding of contemporary UK- supporting local marketing and promotional strategy, and assisting the teaching centre team in delivering excellent customer service- ensuring safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas:Child protectionEqual Opportunity and DiversityInformation managementHealth and safetyAnti-bribery Show less

Milan Area, Italy

Listening and Speaking module - 100 hours - from February to June 2020 - Listening and Speaking Module - CEFR B2Linguistic and Cultural MediationMediazione Linguistica e Culturale

Milan, Lombardy, Italy

- Plan and deliver high-quality lessons that integrate language learning with subject content in accordance with the CLIL approach.- Develop and implement age-appropriate instructional materials and resources that align with curriculum objectives and language proficiency levels.- Create a supportive and inclusive learning environment where students feel motivated to participate and communicate in the target language.- Assess students' language proficiency and content knowledge… Show more - Plan and deliver high-quality lessons that integrate language learning with subject content in accordance with the CLIL approach.- Develop and implement age-appropriate instructional materials and resources that align with curriculum objectives and language proficiency levels.- Create a supportive and inclusive learning environment where students feel motivated to participate and communicate in the target language.- Assess students' language proficiency and content knowledge through various formative and summative assessments.- Provide timely and constructive feedback to students to support their language development and academic progress.- Collaborate with other teachers and educational staff to integrate language learning across the curriculum and support students' holistic development.- Communicate effectively with parents or guardians regarding students' progress, language acquisition goals, and strategies for language support at home.- Stay updated on best practices in CLIL pedagogy, language acquisition theory, and subject-specific content knowledge.- Participate in professional development opportunities and contribute to the continuous improvement of CLIL programs within the school.- Uphold professional standards and adhere to school policies and procedures. Show less

Milan Area, Italy

I am a CELTA qualified English teacher and have been teaching since 2014 to professionals working in many different fields. In 2013 I attained my post graduate certificate in Human Resources Management which contributed to making me learn more about training in corporate settings.Working in training and development made me realise how important language training is.Therefore, I decided to get into language training and attained my CELTA certificate in January 2014. Since then I have worked for… Show more I am a CELTA qualified English teacher and have been teaching since 2014 to professionals working in many different fields. In 2013 I attained my post graduate certificate in Human Resources Management which contributed to making me learn more about training in corporate settings.Working in training and development made me realise how important language training is.Therefore, I decided to get into language training and attained my CELTA certificate in January 2014. Since then I have worked for many different companies operating in the pharmaceutical, medical, finance, automotive and insurance sector. Getting into teaching has definitely been the best choice I have ever made. Teaching English combines my passion for languages and my professional experience in corporate training.After my Master’s Degree in Modern Foreign Languages I decided to relocate to Ireland and lived there for more than five years. In Dublin I got to work for big multinational companies such as PayPal and Yahoo both in customer service and human resources management. Show less

Milan Area, Italy

- delivering teaching to the corporate standards of the British Council- enhancing British Council’s reputation as a world authority in ELT- continuing professional development and sharing of best practices- ensuring teaching meets learner needs and expectations- ensuring teaching meets Teaching Quality standards and organisational expectations- planning, preparing and deliver high quality English language teaching that meets the needs of different customer groups taking… Show more - delivering teaching to the corporate standards of the British Council- enhancing British Council’s reputation as a world authority in ELT- continuing professional development and sharing of best practices- ensuring teaching meets learner needs and expectations- ensuring teaching meets Teaching Quality standards and organisational expectations- planning, preparing and deliver high quality English language teaching that meets the needs of different customer groups taking into account individual learning styles- monitoring progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy- completing teaching related administrative tasks to specified standards- contributing to the development of lasting, mutually beneficial relationships byenhancing students’ understanding of contemporary UK Show less

United Kingdom

- To assist in the placement testing and classroom allocation of all students.- To maintain accurate and up to date records of work, classroom registers, lesson plans and any other administrative records as required by the LAL Summer Schools.- To prepare and teach dynamic and communicative lessons across a range of levels to multinational classes comprising students aged 12 – 18 years for a minimum of five teaching sessions a week (a teaching session is 3 hours of contact).- To set… Show more - To assist in the placement testing and classroom allocation of all students.- To maintain accurate and up to date records of work, classroom registers, lesson plans and any other administrative records as required by the LAL Summer Schools.- To prepare and teach dynamic and communicative lessons across a range of levels to multinational classes comprising students aged 12 – 18 years for a minimum of five teaching sessions a week (a teaching session is 3 hours of contact).- To set and mark homework as and when required by line management.- To take responsibility for the successful academic outcomes of all students taught including the setting and marking of progress tests.- To follow the prescribed scheme of work and develop strategies for successful learning in accordance with directives from line management.- To write individual student reports for all students taught.- To complete end-of-course employee feedback forms on the Summer School.- To be fully engaged in the rigors of Summer School work.- To actively link the academic program to leisure programmes through meaningful activities in the classroom. Show less

Milan Area, Italy

- Overviewing planning and implementation of language and training programmes to be developed in collaboration with MESN's Director of Studies- Generating leads and identifying prospective clients - Meeting prospective clients in order to illustrate them our language training services and providing them with relevant information in regards to our teaching methods- Advising ESL students and corporate clients on our wide range of training services: Medical English… Show more - Overviewing planning and implementation of language and training programmes to be developed in collaboration with MESN's Director of Studies- Generating leads and identifying prospective clients - Meeting prospective clients in order to illustrate them our language training services and providing them with relevant information in regards to our teaching methods- Advising ESL students and corporate clients on our wide range of training services: Medical English, Business English and General English. - Liaising with our Director of Studies to ensure delivery of high quality service- General management and supervision of the use of MESN centre Show less

Milano, Italia

- assisting our course coordinator in management matters- meeting prospective clients in order to illustrate them our language training services and providing them with relevant information in regards to our teaching methods- advising ESL students and corporate clients on ESL curriculum options- taking responsibility for the recruiting process: looking for foreign language teachers when the need arises- conducting the interviewing of candidates for ESL teaching posts- taking… Show more - assisting our course coordinator in management matters- meeting prospective clients in order to illustrate them our language training services and providing them with relevant information in regards to our teaching methods- advising ESL students and corporate clients on ESL curriculum options- taking responsibility for the recruiting process: looking for foreign language teachers when the need arises- conducting the interviewing of candidates for ESL teaching posts- taking responsibility for all aspects of the management, performance, and development of the ESL teaching staff in accordance with specified academic objectives and goals. To this end, you will be required to provide the appropriate training where necessary and to monitor and review ESL staff performance. This would also include teacher induction training for novice ESL teachers- helping our busy course coordinator in the planning of our lesson timetables- organising extracurricular activities: workshops, conversation classes, happy hours in English etc., . - liaising with external ESL examination bodies and didactic materials suppliers, such as Person and Cambridge- facilitating integration and application of didactic contents and concepts to specific language training programmes- managing ESL staff and material resources, e.g. virtual ESL library- managing and researching Language Managing System to improve the quality of our training services- coming up with weekly contents for our social networking sites: facebook and twitter Show less

Milano, Italia

- classroom management;- planning, preparing and delivering lessons to PhD students;- delivering presentations in English coaching;- marking and providing appropriate feedback on oral and written work;- devising, writing and producing new materials, including audio and visual resources;Training service outsourced by Easy Life Group: +39 06 37.51.6591, Via Bartolo da Sassoferrato, 9, Roma, RM P.IVA 03550371003

Milano, Italia

- classroom management;- planning, preparing and delivering lessons to a range of classes and age groups;- preparing and setting tests, examination papers, and exercises;- marking and providing appropriate feedback on oral and written work;- devising, writing and producing new materials, including audio and visual resources;- attending and contributing to training sessions;- preparing information for inspection visits and other quality assurance exercises;- basic… Show more - classroom management;- planning, preparing and delivering lessons to a range of classes and age groups;- preparing and setting tests, examination papers, and exercises;- marking and providing appropriate feedback on oral and written work;- devising, writing and producing new materials, including audio and visual resources;- attending and contributing to training sessions;- preparing information for inspection visits and other quality assurance exercises;- basic administration, such as keeping student registers and attendance records.- Material used: Speak Out Show less

Milano, Italia

•classroom management;•planning, preparing and delivering lessons to a range of classes and levels;•preparing and setting exercises;•marking and providing appropriate feedback on oral and written work;•devising, writing and retrieving new ESL materials, including audio and visual resources, especially for in-company classes;•organising and getting involved in social and cultural activities such as social clubs;•attending and contributing to training sessions;•basic… Show more •classroom management;•planning, preparing and delivering lessons to a range of classes and levels;•preparing and setting exercises;•marking and providing appropriate feedback on oral and written work;•devising, writing and retrieving new ESL materials, including audio and visual resources, especially for in-company classes;•organising and getting involved in social and cultural activities such as social clubs;•attending and contributing to training sessions;•basic administration, such as keeping student registers and attendance records. Show less

Dublin

• Operationally responsible for the delivery of key business process including onboarding,employee data management, payroll, offboarding and core HR programs inline with set SLAs for UK, France and Italy. • Management of employee documentation both digitally and manually where required. • Support the movement of data between core HR systems and downstream systemsincluding Payroll, Equity, and Benefits. • Management and delivery of employees related documentation… Show more • Operationally responsible for the delivery of key business process including onboarding,employee data management, payroll, offboarding and core HR programs inline with set SLAs for UK, France and Italy. • Management of employee documentation both digitally and manually where required. • Support the movement of data between core HR systems and downstream systemsincluding Payroll, Equity, and Benefits. • Management and delivery of employees related documentation, including verification ofemployment and new hire documentation. • Liaise with the Talent Acquisition Unit in order to set up eligibility criteria and assist with higher administrative tasks to make sure the hiring process is compliant with UK, France and Italian employment law. • Analyze and interpret business process issues and make recommendations to partnersand Central Services team in relation to system updates, program / processimprovements. • In charge of background checks: validating and verifying documentation provided by applicants jointly with HireRight ( leading provider of on-demand employment background checks) Show less

Dublin

• Answer phone calls, emails, and resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.• Promoting and enhancing PayPal products while delivering an excellent customer service experience in order to increase customers' loyalty and develop potential business opportunities. Research information using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of… Show more • Answer phone calls, emails, and resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.• Promoting and enhancing PayPal products while delivering an excellent customer service experience in order to increase customers' loyalty and develop potential business opportunities. Research information using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. • Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty I use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. • Provide consistent feedback regarding overall customer satisfaction, tools and processes.Competencies:•Customer Focus•Listening•Problem Solving•Composure•Drive for Results•Functional / Technical Skills Show less

Belfast, Regno Unito

ASOS overview: ASOS is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week. ASOS attracts over 13 million unique visitors a month and as of 31 March… Show more ASOS overview: ASOS is the fastest growing online fashion retailer in the UK and is now positioned as one of the biggest global online fashion and beauty retailer. They offer over 50,000 branded and own label product lines across womenswear, menswear, footwear, accessories, jewellery and beauty with approximately 1,500 new product lines being introduced each week. ASOS attracts over 13 million unique visitors a month and as of 31 March 2011 had 5.3 million registered users and 3.0 million active customers from 160 countries.Main activities and responsibilities: - Responsible for handling of all customer calls and emails to ASOS Website Customer Service Section.- Supports retail with store queries and complaints when required.- Ensures calls and emails are answered in a timely and professional manner.- Liaises with warehouse team to rectify any order related problems.- Understands both retail and website terms and conditions.- Show empathy for the customers situation in order to handle complaints in a professional and effective way. - Ensuring sales order details on the system are constantly updated. - Sending customers withdrawn letters, ordering acknowledgements and invoices.- Supporting ASOS customers by processing and tracking orders and providing administration support when required. - Raising invoices and ensuring that they are transmitted in a timely manner to the customer base. - Liaising with the Logistics departments. - Ensuring that the purchasing and planning departments are informed of any customer's special delivery and requirements. Show less

Belfast, Regno Unito

GEM which is one of Europe's largest leading independent providers of outsourced multi lingual and multi channel customer contact solutions.I represented the first customer facing contact point to identify the top and high impact issues affecting customers and market share, and I was also responsible for maintaining a clean and interactive environment for all participants in MSN forums. I was in charge of composing responses, generating solutions and interacting with customers using… Show more GEM which is one of Europe's largest leading independent providers of outsourced multi lingual and multi channel customer contact solutions.I represented the first customer facing contact point to identify the top and high impact issues affecting customers and market share, and I was also responsible for maintaining a clean and interactive environment for all participants in MSN forums. I was in charge of composing responses, generating solutions and interacting with customers using similar dialogue and conversational styles. I do believe that his role helped me to implement my customer service skills. Main activities and reponsibilities: - Interact with customers via an online community. - Provide technical support for Microsoft customers using the tools and resources provided. - Follow definite process to create a positive customer and partner experience.- Effectively communicate with customers via written correspondence in the Answer platform.- Owning and resolving technical issues that are provided by the customers.- Answer, Create, Merge, Split, and moderate posts and threads in the Answer Platform.- Prioritize customer engagement to meet Service Level Agreement (SLA) based in the severity of the case.- Drive customer satisfaction and market share for Microsoft.- Manage forum traffic and ensure an abuse free environment.- Flag threads as questions or general discussions by adding tags (meta data)- Set alerts or notifications on threads and posts. Show less

Bern Area, Svizzera

• Assisting with high administrative and logistical tasks, such as: answering quires addressed to commercial department of the Italian embassy of Bern.• Organising working groups and forums.• Attending meetings and take notes.• Compiling information and documentation in order to perform forecasts dealing with the Swiss economic conjuncture and demography.

Cardiff, Regno Unito

Collecting documents and data (essay, statistical data, articles) In charge of the qualitative research Drafting questionnaires format In charge of the scrutiny of the questionnaires Drafting final report Research Project:I have worked as researcher at the SAFE Foundation which is as NGO established in 2005 to respond to poverty issues in communities unable to access mainstream aid and currently working in seven countries with indigenous partner organisations:… Show more Collecting documents and data (essay, statistical data, articles) In charge of the qualitative research Drafting questionnaires format In charge of the scrutiny of the questionnaires Drafting final report Research Project:I have worked as researcher at the SAFE Foundation which is as NGO established in 2005 to respond to poverty issues in communities unable to access mainstream aid and currently working in seven countries with indigenous partner organisations: projects include improving access to education health and infrastructure. I have been commissioned a qualitative sociological research on how students – from 11 to 18 years – in Cardiff perceive ethnic minorities in the school environment. I have analysed this form both a sociological and cultural view point by using as a sample 12 primary schools, 5 high schools and 4 colleges located in Cardiff and in three valleys surrounding the Welsh capital. This experience allowed me to put into practice, in a multicultural environment and in a multidisciplinary perspective, the notions I acquired during my study path and also to develop my critical thinking, reflective and research skills. Show less

Cardiff, Regno Unito

- Working as a volunteer in the Occupational Therapy Unit for senior citizens who have various degrees of dementia dealing with different groups of older people. - Running an art-workshop as part of the Art therapy program which has been conceived as an important instrument for the improvement of patients’ cognitive skills - Drafting informative material (leaflets and reports) concerning dementia.

Master'S Degree In Languages And Culture For International Communication, Languages And Sociology

Activities and Societies: French and English for international communication purposes: business and tourism.I spent one year as an Erasmus.

Certificate Of Completion, 30-Hour Teaching Ielts Exam Preparation Course

Activities and Societies: https://www.linkedin.com/company/etefl-online/ - prepare your students for the IELTS exam - the course covers.

English For Doctors: Advanced Communication Skills (100 Hour-Course), Medical English, 96%

Activities and Societies: www.cpdstandards.com 80 CPD credits Course Content: the course consists of the following topics: ✓ Patient.

Certificate In English Language Teaching To Adults, Teaching English As A Second Or Foreign Language/Esl Language Instructor, Pass

Cipd Chartered Institute Of Personnel And Development, Human Resources Management/Personnel Administration, General

Activities and Societies: CIPD http://www.cipd.co.uk/ Developing myself in an effective HR Practitioner, recording, analysing.

Master 2, French Language

In May 2009 I attained the Certificate of Advanced French (DALF C2) Diplome Approfondi de Langue Française certifying I can interact.