Fabio Tg Email and Phone Number
Senior Business Analyst/ Customer Service/ Technical Support with 10+ years of experience working on and leading multiple projects in different fields. Extensive knowledge in CRM, Salesforce, Microsoft 365, Microsoft Windows and Unreal Engine. Recently studied “International Business Environment” and “Corporate Strategy” at University of London UK. Currently studying “Remote Work Revolution for Everyone” at Harvard University. Working as Project Manager / Game Developer / Level Designer on my Independent Game Studio "Dark Ocean Games". Check out our first project at www.darkoceangames.com.
Dark Ocean Games
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Founder Of Dark Ocean Games / Ceo North America / Project Manager / Level Designer / Lead WriterDark Ocean Games Dec 2020 - PresentCalgary, Alberta, Canada• Planning and Developing Project Ideas• Monitoring Project Progress and Setting Deadlines• Solve Issues That Arise• Evaluating Project Performance• Developing/Create environment for Games• Developing Level Designs for Games• Writing stories for games• Reviewing, Supporting and Adjusting all the ideas from many departments • Communicating all the updates with the public • Answering questions related to the projects• Documenting all the issues in order to create a FAQ for future references• Providing Trainings and giving updates for the team -
Worldwide Commercial FinanceMicrosoft Sep 2016 - Dec 2020London, England, United Kingdom• Processing sales Deals requests, meeting SLA requirements• Being first point of support for any client Microsoft Sales Executives or Resellers/Distributors• Communicate business decisions made with Microsoft Sales Executives and external partners• Actively looking for ways to improve process • Managing partners from EMEA/APAC - Union European/ASIA• Prioritizing and multitask while maintaining deadline constrain• Creating institutional and technical documentation• Working under pressure and to independently handle multiple projects and deadlines• Providing trainings and updates to Microsoft Executives and internal/External partners• Keeping partners updated on incident or request progress• Following support and business processes accurately with attention to detail -
Technical Support SpecialistTeleperformance Aug 2013 - Jun 2015São Paulo, Brazil• Providing helpdesk support to multiple customers included Microsoft• Maintain composure and patience in face of difficult customer situations• Answer questions about product features and resolve use problems• Researched issues on various computer systems skills with all customer interactions• Document all issues and generate reports detailing common problems and error trends• Informed customer about issue resolution progress
Fabio Tg Education Details
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Remote Work Revolution For Everyone -
International Business Environment -
Corporate Strategy -
UninorteBusiness Administration And Management, General
Frequently Asked Questions about Fabio Tg
What company does Fabio Tg work for?
Fabio Tg works for Dark Ocean Games
What is Fabio Tg's role at the current company?
Fabio Tg's current role is Founder of Dark Ocean Games / Story Director / Game Developer / Level Designer.
What schools did Fabio Tg attend?
Fabio Tg attended Harvard University, University Of London, University Of London, Uninorte.
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