Sell New equipments; make effective sales presentations; read/interpret architectural drawings; maintain up-to-date technical knowledge of products and monitor collection of accounts

Accessibility Consultant´s - responsible for development and maintenance customers in São Paulo, Campinas and countryside of São Paulo with focus in the goals: Sales, Search and Retention of Customers..

I manage the technical support department, responsible for the formation of technical team; statistical controls of visits and returns, no conformities, warranties and monthly services; to drift, to organize and to control the maintenances and facilities. Responsible for reduction of operational expenses; to open new technical supports; emission of reports and controls of all operation

Service Manager - responsible for services rendered (maintenance), acting in the schedule and planning of the facilities, service to the customer, preventive and corrective maintenance, attendance of the goals before the technical and commercial team at Minas Gerais, I also acted in the unification of two plants and in the standardization of the products (engineering).

Product manager- Responsible for the development, introduction and management of residential line products, focusing on residential elevators and platforms for people with disabilities, managing the project from the development and agreement with the supplier, the internal record processes, commercial, financial and technical analysis, and management of the production of the equipment of respective contracts sold, to after sales (analysis of achievement); Branch manager – Responsible for trading and maintenance of 700 costumers at Santos/SP coastal area, being the front man of a team, a facilitator and manager of the business. Commercial manager - Assessment of the Brazilian market, products and competition. Responsible for implementation of promotional actions, direct sales and development and partnership with suppliers, obtaining a sustainable growth of market share. Responding for about 7.000 costumers, responsible for increasing the number of new customers and to increase the fidelity of the existing ones; contract retention and responsible for campaigns to increase the number of clients. Service Consultant - responsible for 350 customers in the central area of Sao Paulo; Responsible for accomplishing the goals: sales, modernizations, recoveries, reversion of cancellations, analyses, renegotiations of Contract, customer service and technical inspections. (with better result in Brazil in 2004 and 2005);Service supervisor (1992 to 2000) - responsible for more than 400 units (elevators / escalators) in great SP; Managing the VIC’s Customers such as WTC, Copan, biggest shopping centers, public sector (Regional Police of Work and other) hospitals and hotels; Sales and upgrades of contracts; Modernizations (sales and upgrades); Team manager of 25 technicians and engineers; Service of calls (technical repairs).Execution of monthly routine maintenance,

EXPERIENCES ABROAD Improving my knowledge in the English and Spanish language, acting in the services rendered area in London; Apprenticeship in the department of Engineering of the company Elevadores Otis in the period of 01 month in Mexico City - (Abr/94).

At the area of projects, developing devices and lay-out improvement for production line, using CAD.