💼 Career Highlights• Recent graduate with a Bachelor's in Business with First-Class Honours, bringing strong academic performance and a keen interest in accounting and finance. •Student of the Year (2024) and Best Research Project Awarded from Galway Business School.•5+ years of experience dealing with internal and external stakeholders in my current role and in previous jobs.Eager to apply my skills in an entry-level role in Finance, supporting accounting operations and learning from experienced professionals.📌About meWith years of experience providing exceptional customer service and managing diverse stakeholder relationships, I have honed my ability to engage with clients at all levels and ensure high standards of service delivery. My background spans various industries, from travel consultancy to facilities management, where I have consistently demonstrated a proactive approach to problem-solving and a commitment to delivering results.Since relocating to Ireland in 2018, I took the opportunity to shift my career path and embrace new challenges. My role as a Facilities Assistant has allowed me to apply my customer service expertise in a different context, managing client relationships, coordinating administrative tasks, and ensuring smooth operations across multiple sites. Working with a variety of clients, I have continued to prioritise excellence, resulting in 100% positive feedback.Previously, my experience as a Customer Service & Travel Consultant in Brazil gave me the skills to manage complex travel arrangements for corporate clients like BRF and Santander, negotiate contracts, and lead teams to success. My ability to adapt, communicate effectively, and find creative solutions to challenges has been a constant throughout my career.As I continue to grow professionally in Ireland, I bring a wealth of experience in customer service, stakeholder management, and operational efficiency to every role I undertake. I am passionate about building strong relationships, driving positive outcomes, and continuously improving processes to benefit both clients and organisations.
