Fabio Cuevas Email & Phone Number

Natick, Massachusetts, United States

Natick, Massachusetts

Natick Soldier Systems Center - U.S. Army

Natick, Massachusetts

Natick Soldier Systems Center - U.S. Army

Natick, Massachusetts

Natick Soldier Systems Center - U.S. Army

Researched, tested and implemented a global company Intranet on the Sharepoint 2010 platform.* Migrated, upgraded or merged existing technology (DotNetNuke, WSS 3.0, MOSS 2007) into a unified Sharepoint 2010 environment.* Configured and customized list, libraries and forms (Sharepoint 2010).* Created templates for lists and sites per departmental requests and needs (Sharepoint 2010).* Installed and configured OOB and third party solutions and Webparts (Sharepoint 2010).* Installed and Configured MySites (Sharepoint 2010).* Administered access permissions (Sharepoint 2010).* Performed other customization work as requested - Branding/Consistency/Navigation/Employee Directory/.etc (Sharepoint 2010).* Provide assistance and solutions to end users in all areas of Desktop Administration.* Assist in the administration of corporate desktop environments including definition, audit, and enforcement of system standards and configuration, new hardware and software evaluation and implementation, hardware and software upgrades, systems monitoring, upgrade analysis, problem-solving, and software licensing.* Originate, plan, validate and execute all phases of Desktop Administration projects includingdefinition, execution, review, communication and documentation.* Research, recommend, and assist in the implementation of key technological and procedural decisions geared towards improving employees' productivity and computing experience.Utilize extensive knowledge and experience to suggest ways to automate and/or improve corporate environment hardware and software deployment and upgrades.Represent the interests of IT in interactions with other departments within AMSC for a variety of projects and day to day service requests.Assist in the creation, enforcement and maintenance of policies and procedures, including an end user service level agreement (SLA).Provide desktop support, from implementation to maintenance for key business applications.

Managed and supported Microsoft servers and applications.* Provide front-line desktop support for over 100 Staff members in a Windows 2000/XP environment.* Provides user support, training, and troubleshooting on a variety of workstation, software applications, hardware, and hardware accessories (e.g., digital camera, PDA, scanners, etc.) issues.* Works with senior specialist to install complex, non-standard software on workstations and keeps track of licensing.* Oversee purchasing of hardware, software and supplies for the company's needs.* Organized and maintained employee files and effectively resolved employee conflicts and issues.* Maintained training schedules and provided coverage i.e., vacation/sick leave for unit personnel.* Foster workplace diversity and ensure all team members remain in compliance with Marine Corps regulations.* Installation and Deployment of new Dell and HP Printers to staff needs.* Provide data network support to users by troubleshooting network issues, isolating problems with network components, performing setup and maintenance, and support cable installations as needed.* Provided support for all network attached peripherals including printer and network-attached office equipment (copiers).* Update, maintain and manage the website on our intranet.

Bachelor Of Science, Computer Information Systems

Education record

Business Administration; Business Law

Coursework: Management, Public Speaking

B.S, Computer Information Systems

Coursework: Programming Languages, Visual Basic, Installing, Configuring, and Troubleshooting PC Components

Education record

First Platoon in the Battalion Concentrations in Leadership Coursework: Leadership, Management