 B2B After-sales Management – Specialized in solving operational issues, ensuring a smooth and efficient experience. Focus on continuous cross-selling and upselling, increasing average order value. Strategic Client Partnerships – I do not work with clients but with partners, offering strategic solutions such as promotions, tastings, and campaigns to boost sellout. My goal is to build long-term relationships. CRM Automation and Analysis (Pipedrive) – Implemented and automated… Show more  B2B After-sales Management – Specialized in solving operational issues, ensuring a smooth and efficient experience. Focus on continuous cross-selling and upselling, increasing average order value. Strategic Client Partnerships – I do not work with clients but with partners, offering strategic solutions such as promotions, tastings, and campaigns to boost sellout. My goal is to build long-term relationships. CRM Automation and Analysis (Pipedrive) – Implemented and automated Pipedrive. I conduct weekly reviews to enhance recurrence and strengthen relationships. This improved management provides a clear view of the most relevant KPIs for the business. OKR Management – Monthly OKR definition and active KR tracking to ensure focus on achieving strategic goals and contribute to company growth. Trello and Kanban Implementation – Introduced Trello as a Kanban tool to organize internal processes in an agile and collaborative way across all departments, promoting efficiency and operational transparency.At POPAI snack I have:- Configured CRM on Pipedrive, optimizing workflow and enhancing team collaboration.- Developed and implemented a client journey on Trello, improving organizational efficiency and client satisfaction.- Successfully increased client retention by implementing tailored relationship management strategies.- Led negotiations resulting in key partnerships, contributing to an increase in overall revenue.- Played a pivotal role in the expansion of the client portfolio, driving business development initiatives. Show less

Prospecção de varejoAuxiliar no setor de Marketing (parcerias e embaixadores)

Gregário em clube de ciclismo.Cicloturismo com turistas no Rio de Janeiro.

Iniciação científica em Nutrição na UNIRIO na área de tecnologia dos alimentos.

Suporte online aos pacientesAjuda na prescrição dietéticaPesquisa sobre atualizações e guidelines nutricionaisElaboração de planilhas excel com intuito de melhorar a consulta