Fabio Formosa Email & Phone Number

Milano, Lombardia, Italia

• Managed a €12.5 million client portfolio, securing quarterly growth by delivering strategic advice, exceptional account management, and surpassing key performance indicators (KPIs).• Enhanced client relationships and business growth by implementing effective sales strategies, including proficient upselling and cross-selling, leading to a 12% annual increase in portfolio value and generating €3M in additional revenue.• Played a pivotal role in advising and consulting accommodation partners on performance enhancement, market opportunities, and industry trends, directly contributing to their success on the Booking.com platform.• Spearheaded projects aimed at product innovation, process improvements, and tool implementations, showcasing outstanding project coordination, time management, and meticulous attention to detail.• Empowered partners to optimize performance on the Booking.com platform, ensuring a superior customer experience.• Successfully prioritized and managed the performance of a portfolio of accounts, meeting quarterly targets.• Maintained strong relationships with partners through both face-to-face and remote communication.• Demonstrated expertise in data analysis and deep industry/market knowledge to enhance partner performance.• Developed and maintained partner success strategies, ensuring satisfaction and loyalty.• Monitored partner data and feedback, identifying areas for improvement and suggesting solutions for growth.• Collaborated with internal teams for enhanced partner satisfaction and improved internal processes.• Organized targeted events to strengthen brand awareness and improve relationships with partners, in addition to offering opportunities for discussion and networking. These initiatives played a key role in enhancing partner engagement and promoting business growth through closer collaboration.

Milano, Lombardia, Italia

• Managed and expanded a €8 million client portfolio in the financial services sector by 23%, focusing on IT development, integration, and cloud project sales, notably with key clients like UniCredit and Generali.• Led the sales and implementation of customized IT projects leveraging advanced technologies and cloud solutions, resulting in a 110% achievement of sales goals through innovative commercial strategies.• Fostered and maintained relationships with C-Level stakeholders, ensuring project success and financial oversight, including resource allocation, which fostered client loyalty and revenue growth in a dynamic tech environment.• Specialized in IT development and integration project sales, including software development in Java, C, C++, Python, and SQL, within advanced environments like Azure, encompassing database solutions, test automation, and complex migrations.• Drove innovative commercial strategies for new clients, capitalizing on market trends and aligning client needs with project progress through effective participation in milestone meetings.• Achieved upselling success, fostering client loyalty and revenue growth through tailored IT solutions and strategic business development in a rapidly evolving tech environment.

Milano, Lombardia, Italia

• Doubled the value of the client portfolio, achieving a 130% increase through strategic management and innovative commercial strategies with luxury and finance sector giants like Luxottica, Prada, Gucci, Nexi, and UniCredit.• Identified opportunities and delivered tailored presentations in the ICT and IT governance project sectors, enhancing client engagement and retention.• Excelled in communication and negotiation, securing complex agreements and ensuring solutions met evolving client needs. Initiated and cultivated strategic alliances with Oracle and Salesforce, enhancing service delivery.• Boosted portfolio growth and client loyalty through adept management and innovative commercial strategies, working with prestigious clients.• Specialized in identifying opportunities and delivering tailored sales presentations in the ICT and IT governance project sector, catering to specific needs in the finance and luxury retail sectors.• Demonstrated communication and negotiation expertise, facilitating complex agreements and ensuring proposed solutions effectively met evolving client needs in technological contexts.

Milano, Lombardia, Italia

Support to the Program Manager in a specific project on digital innovation issues, with activities fo:• Significant experience in mapping and reengineering of processes;• Analysis, scouting and benchmark;• Performance evaluation and reporting using business templates;• As-is ITSM assessment; • Process and performance benchmarking; • Target operating model definition; • Enterprise transformation and support;• Participation to the training courses on Project Management Office within the BTO's internal training program PMO Academy.

• Involved in a project to define, plan and execute a digital transformation strategy, which encompasses also the assessment of processes and IT and the creation of a digital roadmap;• Developing a business strategy and boosting business process optimisation;• Analyzing the market potential, the fit with firm strategy, the market innovation trends and evaluating development and implementation strategies, also leveraging Open Innovation paradigm and 4.0 industry. Providing market analyses, consolidating their value proposition, designing their development plan, and supporting in defining competition and scaling strategies.

• Collecting and prioritizing the customer's business needs;• Design of business processes and information systems;• Choice of technological solutions;• Improvement of the company business;• Brand strategy and planning that reinforce positioning in the market, digital marketing strategy, process improvement and channel and campaign optimisation.

Bari , Italia

The modularity philosophy of the offer which refers not only to the price of the services offered but represents a real business model based on the perception of the actual quality of the service.The use of managerial methodologies such as Total Quality Management (TQM) or Continuous Quality Management (CQM) to reduce costs and increase quality through the maximization of production capacity which guarantees the economic sustainability of the project.The operating operating model adopted follows the philosophy of Lean Management which assigns a strong bargaining power to the user and invests in flexibility and the search for continuous improvement through the elimination of waste and attention to detail.More than 40 doctors and over 20 partnerships in different sectors.

• Market and competitor's analysis in terms of product and pricing positioning in the different markets• Collaborate in the elaboration of a coherent pricing and margin strategy within the collection• Follow up with production to respect the delivery timings• Development of post sales campaign reports (sell in by region/country and worldwide, best sellers, etc.)• Development of training manuals and presentations with detailed product information on each collection for the buyers • Define the buying strategy to build up the collection according to the themes of the collection and the local market needs.• Monitoring the movement of goods in the warehouse• Analysis of key qualitative/quantitative KPIs for performance evaluation to optimize goods flows• Execute market analyses to establish relevant guidelines and priorities for business development

• - support in the development of Channel plans at the Category level.- support in developing and integrating business planning processes and publishing a successful framework for the category in the channel, enabling its implementation, ongoing review, and optimization.- support in developing a compelling sales story for the channel category and work with the business planning team to deliver it to the customer.- support in Identifying opportunities within all priority channels to execute key category initiatives and help develop category initiatives within a channel.- support in Delivering channel solutions to implement plans defined with the customer through internal alignment and collaboration with the business development team.

• Supporting the team in customising and developing new projects at the customer's request• Supporting the management of business contacts with the customer• Analyse markets, customers trends, products, competitors• Contribute to the definition of customer-specific plans and track their execution• Support in the creation marketing initiatives, as campaigns and promotions, and lead their roll-out• Monitoring of monthly closings and summaries.• Analysis of KPIs characteristic of the relevant business area.• Analysis of deviations from targets.• Preparation of Budgets/Forecasts.• Analysis and evaluation of new projects, bids, initiatives.

Professional Training Courses, Selling Skills And Sales Operations

Program focused on the scouting of commercial opportunities and the acquisition of new customers. It is aimed at the practice.

Certification Program In Digital Transformation, Business Administration, Management And Operations

- The underlying economics of innovation, technology, and market disruptions - The pros and cons of current digital technologies driving.

Professional Mba In "Business, Strategy And Innovation Management", Business Administration And Management, Merit Award Student

Focus on general management to acquire specific skills in the area of Business Management and Innovation: - Leadership and management.

Bachelor'S Degree, Business Administration, Economics And Management

Executive Master, Digital Tranformation & Business Strategy

9 Weeks accelerated development program focused on: - Digital & Innovation Strategy - Technology & Big Data - Digital Organization

Laurea In Scienze Dell'Economia E Della Gestione Aziendale, Engineering/Industrial Management

Corso di studi interrotto