IT Professional with 15 years experience specialized in ITSM product implementation.I have experience in Banking, Government and Petroleum, with projects ranging from implementation, proof of concept and maintenance of applications and one extra year of testing (2014) to complete my IT skill set. During these various projects, proved to be a fast learner with very good analytical and technical capabilities, supported by good interpersonal skills. ServiceNow Certified System AdministratorCertified Implementation Specialist – ITSMCertified Implementation Specialist – Human ResourcesITIL V3 Foundation CertifiedISTQB Certified Tester, Foundation Level
Techknow
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FounderTechknow Oct 2023 - PresentBruxelles, Région De Bruxelles-Capitale, Belgique
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Senior Application EngineerIsabel Group Oct 2020 - Oct 2023Bruxelles, Région De Bruxelles-Capitale, BelgiqueVarious support of tools like ServiceNow, Atlassian suite and Microsoft Azure -
Architect/People ManagerFujitsu Jan 2020 - Oct 2020Région De Bruxelles-Capitale, BelgiqueActing as an architect for several projects, leading technical developer and delivering design. My role of People manager consist of coaching, career development, recruitment and being SPOC (Single Point Of Contact) for IT Consultant -
Senior Servicenow ConsultantFujitsu Technology Solutions Nov 2015 - Jan 2020Tasks :Presales activities (Customer Demo, Proof Of Concept, Proposal writing including effort estimation)Consulting around ServiceNow platform (Workshop,Design, Implementation and test)Projects :Eurocontrol (BE) / Total (FR) / Bridgestone (BE) / Spf Securité Sociale (BE) / Persopoint (BE) / Spf Finance (BE) / Spf Economie (BE) / Belnet (BE) / EEAS (BE) / Isabel (BE) / IBZ (BE)
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Senior Itsm ConsultantDevoteam Belgium Jan 2015 - Nov 2015BelgiqueTrainings : 2015 : ServiceNow System Administration, Devoteam Brussels2015 : Scripting in ServiceNow2015 : ServiceNow Advanced System AdministrationTasks :Presales activities (Demo)Consulting around ServiceNow platform (Workshop,Design, Implementation and test)Projects :Crelan (BE) / Enovos (LU) / Post Telecom (LU) / Post Corporate (LU) -
Test ConsultantComputer Task Group Jan 2014 - Jan 2015Région De Bruxelles, Belgique2014: ISTQB Certified Tester, ISQI GmbH2014: HP Quick Test Pro, CTG Brussels2012: Test Design Techniques, CTG Brussels2012: Structured testing, CTG Brussels2012: HP Quality Center, CTG Brussels -
Product SpecialistComputer Task Group Sep 2011 - Dec 2013
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Itsm ConsultantRubik Solutions May 2009 - Sep 2011
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Itsm ConsultantHewlett-Packard Oct 2008 - Feb 2009During the young BSM program, I followed theses training :- ITIL Foundation Version 3 Certificate in ITSM, Exin- HP Service Manager, HP Brussels- HP PPM (Project & Portfolio Management), HP Brussels- HP Business Avaibality Center, HP Brussels- HP uCMDB, HP Brussels- HP Loadrunner, HP Brussels- HP SiteScope, HP Brussels -
Analyst ProgrammerThales Alenia Space Jan 2006 - Aug 2006
Fabio Fragapane Education Details
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Information Technology
Frequently Asked Questions about Fabio Fragapane
What company does Fabio Fragapane work for?
Fabio Fragapane works for Techknow
What is Fabio Fragapane's role at the current company?
Fabio Fragapane's current role is Founder at TechKnow.
What schools did Fabio Fragapane attend?
Fabio Fragapane attended Umons, Haute Ecole Provinciale De Hainaut - Condorcet.
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