- Desarrollo de pipelines con el orquestador Dagster- Modelados de datos con dbt- Ingesta de datos Fivetran-Google Cloud Platform

- Build and normalize Data Marts on SQL Server- Reporting

- Responsible for processing intellectual property and DMCA takedown notices- Write communications to artist regarding intelectual property inquiries

Responsible for ensuring that the production area complies with the optimal service levels of the company's accounts (currently AT&T) through monitoring, analysis and data usage. *Monitor queues, agent utilization and staffing.*Review the forecasted volume and available staff to ensure efficient programming and maintain optimal service levels.*Take calls to report trends, issues that impact the operation and agent's access.*Generate reports for the Workforce management in scheduling, efficiency, productivity and payroll.*Provide daily, weekly and monthly reports to the operations management of efficiencies and adherence for targeted objectives.*Train and coach less tenured workforce analyst.*Use metrics to analyze and propose improvements to the Workforce team.

Customer service through calls and chats for the American market.

Coordinate the data collection, consolidation and final presentation for the Third National Agricultural Census in Los Santos.