Fabiola Barragan Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas, United States

• Identify penetration and conversion opportunities. • Source new sales opportunities through cold calling and email.• Coordinates opportunities and strategies with other team members. • Maintains knowledge of UPS products and services to develop appropriate sales solutions. • Reviews customer shipping practices to ensure contractual compliance• Maintain and build customer relationships. • Determines customer discounts and writes new contracts.• Attain the sales business plan. • Educates customers on UPSs service channels to expedite problem resolution• Facilitate in the resolution of service challenges. • Conducts competitive analysis of competitors offerings and strategies, and maintains awareness of competitive environment. • Understands features and business applications of products, services, and customer-facing technology offerings, and solutions. • Understands customer business models, operating structures, and strategic objectives, and offers logistic sales solutions.

San Antonio, Texas Area

• Analized customer business needs, presenting solutions, and making recommendations to support the business model.• Manage shipper, carrier and vendor relationships using extensive base of carrier services.• Ensure that freight drivers are available to transport products and services.• Processing payroll weekly, and organized the business services within the office like filing, faxing, and answering business request. • Implement solutions, and handle day-to-day challenges that are presented in the transportation industry by tracking load status, processing shipments and customer service (Spanish and English).• Expedite truck schedule to avoid demurrage claims. • Negotiated contracts and pricing with customers and carriers.• Researched carriers to insure the highest quality service for accounts and their shipping lanes.• Maintained communication with customer and carriers on transit times, appointment times and current locations of trucks in transit. Verified when deliveries were made.• Help businesses of all sizes to improve the efficiency and cost of transportation, securing new business and helping existing clients expand the use of our services.• Answer phones and provide support to executives by transferring calls to the appropriate party, relaying messages and quickly responding to emails.• Figure out the best way to solve clients' tough supply chain problems and then negotiating the best deals with various carriers.• Ensures accuracy of customer orders and charges. • Respond timely to all customer inquiries.• Research documentation and data related to customer complaints. • Evaluating overall financial performance and pricing costs.• Monitor reports, analyze quotes, and administer billing documents according to company policies and procedures.• Use attention to detail in order to report any damages, discrepancies, or needed reimbursements.• Preparing labels, BOL’s and necessary documentation for shipments.

Bachelor Of Fine Arts (Bfa) & Business Administration

Bachelor Of Business Administration - Bba

Education record