Fabiola Costa Email & Phone Number

State Of São Paulo, Brazil

United States

Bookkeeping tasks:▪ Monitoring and access to the banks portals to download statements and invoices;▪ Recording and organizing financial data in Quickbooks;▪ Transacions auditing;▪ Reconciliations;▪ Invoices,▪ Creation of reports;▪ Customer relationship (E-mail exchanges to resolve issues);▪ Creation of procedures for the tasks;▪ Training for rules, leadership and feedbacks for new employees.Payroll tasks:▪ Checking employee’s hours;▪ Making the weekly, biweekly and monthly payments on time;▪ Working out tax and national insurance deductions;▪ Onboarding of new members of staff;▪ Calculating over time;▪ Issuing tax forms;▪ Customer relationship (E-mail exchanges to resolve issues);▪ Creation of procedures for the tasks. ▪ Training for rules, leadership and feedbacks for new employees.

São Paulo, Brazil

• Sales B2B and B2C;• Client Relationship;• Marketing: Art Creation, Videos, Social Media;• Administrative.

Florida, United States

• Reception of customers and driving to the table; Waiting list control;• Supervision of the tables and check presentation conditions for clients proper accommodation;• Feedbacks to internal team (waiters, waitresses, busboys) and owners about customer complaints and compliments, focusing on planning for process improvements and people's satisfaction.

Vinhedo, São Paulo, Brazil

• Registration and prospection of new resellers; Visits to the residence and/or service center for introduction to resale (Explanation of resale, completion of registration, etc.); • Development of several useful materials for business expansion (content videos for resellers);• Monitoring of the reseller base (500 resellers on average) and Preparation of strategic sales plans to achieve goals generating increased base and financial growth;• Sending of catalogs every 21 days (From list preparation to catalogs dispatch via mail); Locomotion from cashier to company finance, products between stores;• Events (Show Room, Cycle Encounters, Bingos, etc.); Planning, organization, locomotion of all material for event space, training resellers for sales training, post-event and accountability to administrative; • Actions with Default, Negotiations and Protests;• Capture of orders via whatsapp, internal systems and monitoring of order billing;• Management and monitoring with the Internal Team of Training, Meetings and Feedbacks.

Vinhedo, São Paulo, Brazil

• Creation of media communication channels, administration and content updates;• Planning and execution of events, fundraising and partners, negotiation, dissemination and monitoring of the process, reporting to the ONG board and administration;• Relationship with suppliers and partners development of crafts, graphic content for dissemination; feasibility in various campaigns of the institution, monitoring of visitors and presentation of the results obtained.

New Jersey /Eua And Vinhedo/Sp.

• Creation and administration of social media, such as facebook pages, google and corporate websites;• Planning, negotiation, budgeting, execution and coordination of events;• Preparation and presentation of event reports.

Campinas Area, Brazil

• Responsible for account support and assistance;• Credit payments to IBM partners (Canada and the United States);• Collection, investigation and analysis of payment documents;• Review of work done by the team; Support to international partners by phone and email;• Participation in calls to solve problems related to payments;• Periodic meetings with the manager and team members to discuss / resolve payments issues, and align weekly and monthly goals;• Participation in public relations projects, focusing on events organization (planning, negotiation, budgeting, execution, closing and reporting).