• Professional with more than 9 years of experience in Communication, Customer Support, Marketing, Commercial Development areas, working with Strategic Partnerships, Negotiation, Budget and administration.• Dissemination, Events Execution and Coordination; Planning, Organization and Fundraising;• Experience in national and multinational companies of small and large size such as IBM, O Boticário among others in the areas of Technology, Consumer Goods, Marketing, Restaurant and Third Sector;• Graduated in Public Relations from PUC Campinas in 2011, with Fluent English, Basic Spanish for Intermediate and international experience, working in companies in USA for more than two years;• Communication and relationship with physical and legal partners, feasibility of events and various campaigns; Administration and control of administrative, accounting processes and budget; Reports Preparation;• Creation of videos and arts, administration and content updates for Social Media; Presentation in explanatory videos; solid knowledge Windows environment and Office Package;• Proactive profile, dynamic, customer focus and results, teamwork, good interpersonal relationship, agile, commitment, with good communication and focused on development.
Ateliê Da Fabi – Hair Accessories And Semi Jewelry
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EntrepreneurAteliê Da Fabi – Hair Accessories And Semi JewelryState Of São Paulo, Brazil
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Bookkeeping & PayrollBy The Book Accounting – Accounting Office Jan 2022 - PresentUnited StatesBookkeeping tasks:▪ Monitoring and access to the banks portals to download statements and invoices;▪ Recording and organizing financial data in Quickbooks;▪ Transacions auditing;▪ Reconciliations;▪ Invoices,▪ Creation of reports;▪ Customer relationship (E-mail exchanges to resolve issues);▪ Creation of procedures for the tasks;▪ Training for rules, leadership and feedbacks for new employees.Payroll tasks:▪ Checking employee’s hours;▪ Making the weekly, biweekly and monthly payments on time;▪ Working out tax and national insurance deductions;▪ Onboarding of new members of staff;▪ Calculating over time;▪ Issuing tax forms;▪ Customer relationship (E-mail exchanges to resolve issues);▪ Creation of procedures for the tasks. ▪ Training for rules, leadership and feedbacks for new employees.
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EntrepreneurAteliê Da Fabi – Hair Accessories And Semi Jewelry Feb 2020 - Mar 2022São Paulo, Brazil• Sales B2B and B2C;• Client Relationship;• Marketing: Art Creation, Videos, Social Media;• Administrative.
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HostessVallartas Mexican Restaurant Sep 2019 - Feb 2020Florida, United States• Reception of customers and driving to the table; Waiting list control;• Supervision of the tables and check presentation conditions for clients proper accommodation;• Feedbacks to internal team (waiters, waitresses, busboys) and owners about customer complaints and compliments, focusing on planning for process improvements and people's satisfaction.
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Sales SupervisorO Boticário Jul 2017 - May 2019Vinhedo, São Paulo, Brazil• Registration and prospection of new resellers; Visits to the residence and/or service center for introduction to resale (Explanation of resale, completion of registration, etc.); • Development of several useful materials for business expansion (content videos for resellers);• Monitoring of the reseller base (500 resellers on average) and Preparation of strategic sales plans to achieve goals generating increased base and financial growth;• Sending of catalogs every 21 days (From list preparation to catalogs dispatch via mail); Locomotion from cashier to company finance, products between stores;• Events (Show Room, Cycle Encounters, Bingos, etc.); Planning, organization, locomotion of all material for event space, training resellers for sales training, post-event and accountability to administrative; • Actions with Default, Negotiations and Protests;• Capture of orders via whatsapp, internal systems and monitoring of order billing;• Management and monitoring with the Internal Team of Training, Meetings and Feedbacks. -
Communication And FundraisingLarcab - Lar Carlos Augusto Braga Sep 2016 - Jul 2017Vinhedo, São Paulo, Brazil• Creation of media communication channels, administration and content updates;• Planning and execution of events, fundraising and partners, negotiation, dissemination and monitoring of the process, reporting to the ONG board and administration;• Relationship with suppliers and partners development of crafts, graphic content for dissemination; feasibility in various campaigns of the institution, monitoring of visitors and presentation of the results obtained. -
Social Media Analyst - FreelancerNumarketing Solutions Sep 2013 - Apr 2014New Jersey /Eua And Vinhedo/Sp.• Creation and administration of social media, such as facebook pages, google and corporate websites;• Planning, negotiation, budgeting, execution and coordination of events;• Preparation and presentation of event reports. -
Support And Ibm Costumer Support And PartnerIbm Aug 2011 - Aug 2013Campinas Area, Brazil• Responsible for account support and assistance;• Credit payments to IBM partners (Canada and the United States);• Collection, investigation and analysis of payment documents;• Review of work done by the team; Support to international partners by phone and email;• Participation in calls to solve problems related to payments;• Periodic meetings with the manager and team members to discuss / resolve payments issues, and align weekly and monthly goals;• Participation in public relations projects, focusing on events organization (planning, negotiation, budgeting, execution, closing and reporting).
Fabiola Costa Education Details
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Public Relations
Frequently Asked Questions about Fabiola Costa
What company does Fabiola Costa work for?
Fabiola Costa works for Ateliê Da Fabi – Hair Accessories And Semi Jewelry
What is Fabiola Costa's role at the current company?
Fabiola Costa's current role is Entrepreneur.
What schools did Fabiola Costa attend?
Fabiola Costa attended Pontifícia Universidade Católica De Campinas.
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Fabiola Medina Costa
Business Development Leader | Senior Business Strategist | Projects And Investments Executive | Head Of Business Development BrazilRio De Janeiro, Rj
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