Fabiola Vivas Email & Phone Number

United States

My main role is to provide strategic support to our team, ensuring smooth and efficient operations. By coordinating communications, managing critical tasks, and optimizing our internal marketing processes.

• Email Management: Handle and respond to emails effectively, filtering important information and organizing the inbox.• Agenda Coordination: Schedule and organize appointments, meetings, and events in the client's calendar, ensuring efficient time management.• Research and Data Compilation: Conduct online research, search for relevant information, and gather data to support the client's decision-making.• Social Media Management: Create and schedule social media posts, interact with followers, and respond to comments and messages.• Administrative Support: Provide assistance in administrative tasks, such as preparing documents, generating reports, and conducting organizational activities.

• Promotional Content Creation: Develop attractive and persuasive marketing material to promote the affiliate's products or services.• Promotion Strategy Implementation: Execute planned marketing tactics such as email campaigns, social media posts, blogs, etc.• Results Monitoring: Track and analyze the performance of affiliate marketing strategies, evaluating campaign effectiveness and its impact on sales.• Audience Interaction: Respond to potential customers' questions and comments, provide guidance, and encourage audience engagement.• Reporting: Prepare periodic reports on the performance of affiliate marketing campaigns and present recommendations for improving results.

Chile

• Telephone Assistance: Provide support and answer inquiries from students and parents through phone calls.• Program Information: Supply details about the educational programs offered, admission requirements, and enrollment processes.• Prospect Follow-up: Conduct phone follow-ups with prospective students interested in the institution to provide additional information and encourage enrollment.• Problem Resolution: Effectively resolve any issues or concerns that students or parents may have.• Data Registration and Updates: Record and keep student information up-to-date in the call center's database.

Región Metropolitana De Santiago, Chile

• Customer Service: Provide personalized and professional service in the store, offering guidance in the selection of products related to visual health.• Inventory Management: Monitor stock levels and place orders based on demand to ensure product availability.• Sales and Promotions: Drive sales through promotional strategies and campaigns in the store.• Social Media and Digital Marketing: Manage the optical store's social media, creating engaging content and responding to followers.• Results Analysis: Measure and analyze sales and social media performance to enhance online and in-store presence.

Santiago Metropolitan Region, Chile

∙ Social Media Management: Creating and maintaining active optical profiles on various social media platforms such as Facebook, Instagram, Twitter, etc., with attractive and relevant posts for the community.∙ Audience Interaction: Responding to comments, messages, and inquiries from followers in a timely and friendly manner, encouraging engagement and customer satisfaction.∙ Content Creation: Developing and sharing visually appealing and informative content about optical products, promotions, eye care tips, and the latest trends in the optical world.∙ Digital Marketing Strategy: Collaborating with the marketing team to plan and execute promotional campaigns, giveaways, and collaborations that boost community growth and lead generation.∙ Analysis and Metrics: Measuring and analyzing the performance of posts and campaigns, using analytical tools to gather valuable insights and make strategic decisions to improve audience reach and engagement.

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