I am a resourceful, self-motivated and innovative professional with the past 5 years in the Third-party logistics sector providing customer support, order processing and warehousing on their retail market. I have an IT background and I was previously employed for 8 years at Fortune 500 companies in the areas of customer supply chain, logistics and sales. I am Bilingual, French-English at conversational level and a quick learner with a drive for continuous improvement and streamline processes to maximize efficiency and tasks to support business opportunities. Eager and always ready to learn new skills and address potential gaps for resolution.At my core, I am a natural front-runner who leads by example and able to motivate and coach team members to be successful. My work philosophy is to take the hard calls and decide what is right for the business with focus on outcome over activity. Whenever appropriate and using the same or less resources, I try to question the status quo and encourage experimentation and treat my role and responsibilities as it were my own business and money.Moving forward in my career, I would like to partner with a reputable organization that believe and invest in its people to enable my engagement in maximizing operations in pursuit of corporate objectives through order management and customer service. Vertical knowledge and career growth within the Order Management landscape have top priority on my listAreas of expertise include:• Customer Supply Chain (order management, order to bill, order desk, reports, IDOC at PO level).• Coordination of collaborative partnerships with Logistics, Sales, Demand Planning and Distribution Center to ensure the rapid and efficient flow of sales orders and On Time Delivery through supply chain.• Understanding and supporting logistics issues that affect end to end customer supply chain processes.• Certified SAP MM (Materials Management), and skilful in Regional Workflow Global Master Data.• Proficient in ERP (SAP ECC), Order To Bill and Sales and Distribution processes.• Adept in MS Office and Customer Relationship Management (CRM).• Purple Belt, Lean 6-Sigma Mondelez International – Shelf Life Harmonization Project, Continuous Improvement. Other Language Skills• French - Conversational • Spanish - Conversational • Portuguese - Fluent