Fabio Marrazzo
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Fabio Marrazzo Email & Phone Number

Customer and Business Support Specialist at IBSA Group
Location: Cunardo, Lombardy, Italy 8 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer and Business Support Specialist
Location
Cunardo, Lombardy, Italy
Company size

Who is Fabio Marrazzo? Overview

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Fabio Marrazzo is listed as Customer and Business Support Specialist at IBSA Group, a with 1068 employees, based in Cunardo, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Fabio Marrazzo.

Fabio Marrazzo previously worked as Customer & Business Support Specialist at Ibsa Group and Sales & Customer Care Specialist at Ibsa Group. Fabio Marrazzo holds Contabilità Cantonale from Lugano Business School.

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IBSA Group

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About Fabio Marrazzo

Fabio Marrazzo is a Customer and Business Support Specialist at IBSA Group. He is proficient in Tedesco and Inglese.

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Fabio Marrazzo's current company

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IBSA Group
Ibsa Group
Customer and Business Support Specialist
Cunardo, IT
Website
Employees
1068
AeroLeads page
8 roles

Fabio Marrazzo work experience

A career timeline built from the work history available for this profile.

Customer And Business Support Specialist

Cunardo, It

Customer & Business Support Specialist

Lugano - Pazzallo, Switzerland

International Sales & Costumer Care Activities- Insert sales orders, check and review them periodically, follow up the orders production with the Production Department or with the Purchasing Department and keep the costumers informed about the progress of the orders;- Follow up the release of ordered products with the QC and QA departments and manage any delays or urgencies;- Develop and maintain good customer relations to improve business performance.- Create/modify/update sales price lists, material sales data (finished products) and customer sales data.- Arranging the shipment of goods (raw materials, semi-finished and finished products) and issuing all necessary sales and shipping documentation based on export documentation requirements for shipments to global destinations, in a smooth, timely and cost-effective way, with forwarders, carriers and customs, according to agreements with costumers;- Assist customers with import/export customs clearance by providing customs declaration for shipping transactions;- Check and negotiate letters of credit with relevant banks;- Obtain Chamber of Commerce and/or Consulate certification/legalization for international requirements, if required;- Ensure compliance with safety, security, regulatory and company policies;- Ensure that all documentation complies with export regulations; Other Activities- Communicate with the involved departments to solve customer issues in a prompt and efficient way;- Work closely with customers and management to ensure that customer timelines and expectations are met;- Perform other tasks within International Sales and Logistics team, as and when needed;- Adhere to GDP procedures. Qualifications/SkillsSolid computer skills (SAP, Fluentis, Office package, Adobe Acrobat, Microsoft Teams, etc.);Problem solving skills;Strong customer service orientation;Confident in foreign languages.

Sales & Customer Care Specialist

Lugano - Pazzallo, Switzerland

International Sales & Costumer Care Activities- Insert sales orders, check and review them periodically, follow up the orders production with the Production Department or with the Purchasing Department and keep the costumers informed about the progress of the orders;- Follow up the release of ordered products with the QC and QA departments and manage any delays or urgencies;- Develop and maintain good customer relations to improve business performance.- Create/modify/update sales price lists, material sales data (finished products) and customer sales data.- Arranging the shipment of goods (raw materials, semi-finished and finished products) and issuing all necessary sales and shipping documentation based on export documentation requirements for shipments to global destinations, in a smooth, timely and cost-effective way, with forwarders, carriers and customs, according to agreements with costumers;- Assist customers with import/export customs clearance by providing customs declaration for shipping transactions;- Check and negotiate letters of credit with relevant banks;- Obtain Chamber of Commerce and/or Consulate certification/legalization for international requirements, if required;- Ensure compliance with safety, security, regulatory and company policies;- Ensure that all documentation complies with export regulations; Other Activities- Communicate with the involved departments to solve customer issues in a prompt and efficient way;- Work closely with customers and management to ensure that customer timelines and expectations are met;- Perform other tasks within International Sales and Logistics team, as and when needed;- Adhere to GDP procedures. Qualifications/SkillsSolid computer skills (SAP, Fluentis, Office package, Adobe Acrobat, Microsoft Teams, etc.);Problem solving skills;Strong customer service orientation;Confident in foreign languages.

Sep 2023 - Feb 2024

Costumer Care & Shipping Specialist

Lugano - Pazzallo, Switzerand

International Sales & Costumer Care Activities- Insert sales orders, check and review them periodically, follow up the orders production with the Production Department or with the Purchasing Department and keep the costumers informed about the progress of the orders;- Follow up the release of ordered products with the QC and QA departments and manage any delays or urgencies;- Develop and maintain good customer relations to improve business performance.- Create/modify/update sales price lists, material sales data (finished products) and customer sales data.- Arranging the shipment of goods (raw materials, semi-finished and finished products) and issuing all necessary sales and shipping documentation based on export documentation requirements for shipments to global destinations, in a smooth, timely and cost-effective way, with forwarders, carriers and customs, according to agreements with costumers;- Assist customers with import/export customs clearance by providing customs declaration for shipping transactions;- Check and negotiate letters of credit with relevant banks;- Obtain Chamber of Commerce and/or Consulate certification/legalization for international requirements, if required;- Ensure compliance with safety, security, regulatory and company policies;- Ensure that all documentation complies with export regulations; Other Activities- Communicate with the involved departments to solve customer issues in a prompt and efficient way;- Work closely with customers and management to ensure that customer timelines and expectations are met;- Perform other tasks within International Sales and Logistics team, as and when needed;- Adhere to GDP procedures. Qualifications/SkillsSolid computer skills (SAP, Fluentis, Office package, Adobe Acrobat, Microsoft Teams, etc.);Problem solving skills;Strong customer service orientation;Confident in foreign languages.

Apr 2023 - Sep 2023

Jr. Customer Care & Shipping Specialist

Customer management:Check and review pending orders periodically;Follow up of production of order with production department;Follow up of release of the ordered product with QC and QA departments;Develop good customer relationship to improve business performance. International Shipping Activities:Prepare for the shipment of the order on appropriate delivery date after review payment guarantee and stock;Responsible for the execution of the export documentation requirements for shipments to destinations globally;Assist customers in import/export clearance by providing custom declarations for shipment transactions;Check and negotiate letters of credit with relevant banks;Obtain certification from Chamber of Commerce and/or Consulate for international shipments when required;Perform and organize shipments and deliveries of goods worldwide in smooth, timely and cost-effective manner;Ensure compliance with safety, security, regulatory and company policies;Ensure that all documentation meet export regulations;Responsible to arrange details of shipments with forwarders, carriers and customs as necessary for export. Other Activities:Communicate with Sales Department and other functional areas to resolve customer problems in a timely manner;Work closely with customers and management to ensure that customer timelines and expectations are met;Perform other tasks within International Sales and Logistics team, as and when needed;Available for emergency calls on shipments 24/7;Adhere to GDP procedures. Qualifications/SkillsSolid computer skills;Problem solving;Confident in foreign laguages;Problem solving;Strong customer service orientation.

Jun 2021 - Apr 2023

Customer Care & Shipping Officer

Montagnola, Canton Of Ticino, Switzerland

Customer management:Check and review pending orders periodically;Follow up of production of order with production department;Follow up of release of the ordered product with QC and QA departments;Develop good customer relationship to improve business performance. International Shipping Activities:Prepare for the shipment of the order on appropriate delivery date after review payment guarantee and stock;Responsible for the execution of the export documentation requirements for shipments to destinations globally;Assist customers in import/export clearance by providing custom declarations for shipment transactions;Check and negotiate letters of credit with relevant banks;Obtain certification from Chamber of Commerce and/or Consulate for international shipments when required;Perform and organize shipments and deliveries of goods worldwide in smooth, timely and cost-effective manner;Ensure compliance with safety, security, regulatory and company policies;Ensure that all documentation meet export regulations;Responsible to arrange details of shipments with forwarders, carriers and customs as necessary for export. Other Activities:Communicate with Sales Department and other functional areas to resolve customer problems in a timely manner;Work closely with customers and management to ensure that customer timelines and expectations are met;Perform other tasks within International Sales and Logistics team, as and when needed;Available for emergency calls on shipments 24/7;Adhere to GDP procedures. Qualifications/SkillsSolid computer skills;Problem solving;Confident in foreign laguages;Problem solving;Strong customer service orientation.

Oct 2018 - May 2021

Impiegato In Logistica

Ginsana Sa

Ticino, Svizzera

- Gestione dei flussi di materiali dell'HBW (Entrata merce, picking, dispensing, campionamento, spedizione, riconciliazione) - Campionamento merce (anche con l'ausilio di spettroscopia NIR)- Gestione delle attività informatiche relative alla merce (SAP, Lakos, Runner, BPCS, QC Management)

Aug 2011 - Dec 2014
3 education records

Fabio Marrazzo education

Contabilità Cantonale

Activities and Societies: Bilancio, conto economico, conto privato, accantonamenti e riserve, salari e contributi sociali, gestione.

Manager In Logistica Apf

Associazione Svizzera Per La Formazione Professionale In Logistica (Asfl)

Activities and Societies: Supply chain management, quality management, economia politica, finanze e contabilità, gestione progetti.

Impiegato In Logistica Afc

S.P.A.I. Bellinzona
FAQ

Frequently asked questions about Fabio Marrazzo

Quick answers generated from the profile data available on this page.

What company does Fabio Marrazzo work for?

Fabio Marrazzo works for IBSA Group.

What is Fabio Marrazzo's role at IBSA Group?

Fabio Marrazzo is listed as Customer and Business Support Specialist at IBSA Group.

Where is Fabio Marrazzo based?

Fabio Marrazzo is based in Cunardo, Lombardy, Italy while working with IBSA Group.

What companies has Fabio Marrazzo worked for?

Fabio Marrazzo has worked for Ibsa Group, Ibsa Institut Biochimique Sa, and Ginsana Sa.

How can I contact Fabio Marrazzo?

You can use AeroLeads to view verified contact signals for Fabio Marrazzo at IBSA Group, including work email, phone, and LinkedIn data when available.

What schools did Fabio Marrazzo attend?

Fabio Marrazzo holds Contabilità Cantonale from Lugano Business School.

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