Fabio Marrazzo Email & Phone Number
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Fabio Marrazzo is listed as Customer and Business Support Specialist at IBSA Group, a with 1068 employees, based in Cunardo, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Fabio Marrazzo.
Fabio Marrazzo previously worked as Customer & Business Support Specialist at Ibsa Group and Sales & Customer Care Specialist at Ibsa Group. Fabio Marrazzo holds Contabilità Cantonale from Lugano Business School.
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About Fabio Marrazzo
Fabio Marrazzo is a Customer and Business Support Specialist at IBSA Group. He is proficient in Tedesco and Inglese.
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Fabio Marrazzo work experience
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Customer & Business Support Specialist
International Sales & Costumer Care Activities- Insert sales orders, check and review them periodically, follow up the orders production with the Production Department or with the Purchasing Department and keep the costumers informed about the progress of the orders;- Follow up the release of ordered products with the QC and QA departments and manage any delays or urgencies;- Develop and maintain good customer relations to improve business performance.- Create/modify/update sales price lists, material sales data (finished products) and customer sales data.- Arranging the shipment of goods (raw materials, semi-finished and finished products) and issuing all necessary sales and shipping documentation based on export documentation requirements for shipments to global destinations, in a smooth, timely and cost-effective way, with forwarders, carriers and customs, according to agreements with costumers;- Assist customers with import/export customs clearance by providing customs declaration for shipping transactions;- Check and negotiate letters of credit with relevant banks;- Obtain Chamber of Commerce and/or Consulate certification/legalization for international requirements, if required;- Ensure compliance with safety, security, regulatory and company policies;- Ensure that all documentation complies with export regulations; Other Activities- Communicate with the involved departments to solve customer issues in a prompt and efficient way;- Work closely with customers and management to ensure that customer timelines and expectations are met;- Perform other tasks within International Sales and Logistics team, as and when needed;- Adhere to GDP procedures. Qualifications/SkillsSolid computer skills (SAP, Fluentis, Office package, Adobe Acrobat, Microsoft Teams, etc.);Problem solving skills;Strong customer service orientation;Confident in foreign languages.
Sales & Customer Care Specialist
International Sales & Costumer Care Activities- Insert sales orders, check and review them periodically, follow up the orders production with the Production Department or with the Purchasing Department and keep the costumers informed about the progress of the orders;- Follow up the release of ordered products with the QC and QA departments and manage any delays or urgencies;- Develop and maintain good customer relations to improve business performance.- Create/modify/update sales price lists, material sales data (finished products) and customer sales data.- Arranging the shipment of goods (raw materials, semi-finished and finished products) and issuing all necessary sales and shipping documentation based on export documentation requirements for shipments to global destinations, in a smooth, timely and cost-effective way, with forwarders, carriers and customs, according to agreements with costumers;- Assist customers with import/export customs clearance by providing customs declaration for shipping transactions;- Check and negotiate letters of credit with relevant banks;- Obtain Chamber of Commerce and/or Consulate certification/legalization for international requirements, if required;- Ensure compliance with safety, security, regulatory and company policies;- Ensure that all documentation complies with export regulations; Other Activities- Communicate with the involved departments to solve customer issues in a prompt and efficient way;- Work closely with customers and management to ensure that customer timelines and expectations are met;- Perform other tasks within International Sales and Logistics team, as and when needed;- Adhere to GDP procedures. Qualifications/SkillsSolid computer skills (SAP, Fluentis, Office package, Adobe Acrobat, Microsoft Teams, etc.);Problem solving skills;Strong customer service orientation;Confident in foreign languages.
Costumer Care & Shipping Specialist
International Sales & Costumer Care Activities- Insert sales orders, check and review them periodically, follow up the orders production with the Production Department or with the Purchasing Department and keep the costumers informed about the progress of the orders;- Follow up the release of ordered products with the QC and QA departments and manage any delays or urgencies;- Develop and maintain good customer relations to improve business performance.- Create/modify/update sales price lists, material sales data (finished products) and customer sales data.- Arranging the shipment of goods (raw materials, semi-finished and finished products) and issuing all necessary sales and shipping documentation based on export documentation requirements for shipments to global destinations, in a smooth, timely and cost-effective way, with forwarders, carriers and customs, according to agreements with costumers;- Assist customers with import/export customs clearance by providing customs declaration for shipping transactions;- Check and negotiate letters of credit with relevant banks;- Obtain Chamber of Commerce and/or Consulate certification/legalization for international requirements, if required;- Ensure compliance with safety, security, regulatory and company policies;- Ensure that all documentation complies with export regulations; Other Activities- Communicate with the involved departments to solve customer issues in a prompt and efficient way;- Work closely with customers and management to ensure that customer timelines and expectations are met;- Perform other tasks within International Sales and Logistics team, as and when needed;- Adhere to GDP procedures. Qualifications/SkillsSolid computer skills (SAP, Fluentis, Office package, Adobe Acrobat, Microsoft Teams, etc.);Problem solving skills;Strong customer service orientation;Confident in foreign languages.
Jr. Customer Care & Shipping Specialist
Customer management:Check and review pending orders periodically;Follow up of production of order with production department;Follow up of release of the ordered product with QC and QA departments;Develop good customer relationship to improve business performance. International Shipping Activities:Prepare for the shipment of the order on appropriate delivery date after review payment guarantee and stock;Responsible for the execution of the export documentation requirements for shipments to destinations globally;Assist customers in import/export clearance by providing custom declarations for shipment transactions;Check and negotiate letters of credit with relevant banks;Obtain certification from Chamber of Commerce and/or Consulate for international shipments when required;Perform and organize shipments and deliveries of goods worldwide in smooth, timely and cost-effective manner;Ensure compliance with safety, security, regulatory and company policies;Ensure that all documentation meet export regulations;Responsible to arrange details of shipments with forwarders, carriers and customs as necessary for export. Other Activities:Communicate with Sales Department and other functional areas to resolve customer problems in a timely manner;Work closely with customers and management to ensure that customer timelines and expectations are met;Perform other tasks within International Sales and Logistics team, as and when needed;Available for emergency calls on shipments 24/7;Adhere to GDP procedures. Qualifications/SkillsSolid computer skills;Problem solving;Confident in foreign laguages;Problem solving;Strong customer service orientation.
Customer Care & Shipping Officer
Customer management:Check and review pending orders periodically;Follow up of production of order with production department;Follow up of release of the ordered product with QC and QA departments;Develop good customer relationship to improve business performance. International Shipping Activities:Prepare for the shipment of the order on appropriate delivery date after review payment guarantee and stock;Responsible for the execution of the export documentation requirements for shipments to destinations globally;Assist customers in import/export clearance by providing custom declarations for shipment transactions;Check and negotiate letters of credit with relevant banks;Obtain certification from Chamber of Commerce and/or Consulate for international shipments when required;Perform and organize shipments and deliveries of goods worldwide in smooth, timely and cost-effective manner;Ensure compliance with safety, security, regulatory and company policies;Ensure that all documentation meet export regulations;Responsible to arrange details of shipments with forwarders, carriers and customs as necessary for export. Other Activities:Communicate with Sales Department and other functional areas to resolve customer problems in a timely manner;Work closely with customers and management to ensure that customer timelines and expectations are met;Perform other tasks within International Sales and Logistics team, as and when needed;Available for emergency calls on shipments 24/7;Adhere to GDP procedures. Qualifications/SkillsSolid computer skills;Problem solving;Confident in foreign laguages;Problem solving;Strong customer service orientation.
Impiegato In Logistica
Impiegato In Logistica
- Gestione dei flussi di materiali dell'HBW (Entrata merce, picking, dispensing, campionamento, spedizione, riconciliazione) - Campionamento merce (anche con l'ausilio di spettroscopia NIR)- Gestione delle attività informatiche relative alla merce (SAP, Lakos, Runner, BPCS, QC Management)
Fabio Marrazzo education
Contabilità Cantonale
Manager In Logistica Apf
Impiegato In Logistica Afc
Frequently asked questions about Fabio Marrazzo
Quick answers generated from the profile data available on this page.
What company does Fabio Marrazzo work for?
Fabio Marrazzo works for IBSA Group.
What is Fabio Marrazzo's role at IBSA Group?
Fabio Marrazzo is listed as Customer and Business Support Specialist at IBSA Group.
Where is Fabio Marrazzo based?
Fabio Marrazzo is based in Cunardo, Lombardy, Italy while working with IBSA Group.
What companies has Fabio Marrazzo worked for?
Fabio Marrazzo has worked for Ibsa Group, Ibsa Institut Biochimique Sa, and Ginsana Sa.
How can I contact Fabio Marrazzo?
You can use AeroLeads to view verified contact signals for Fabio Marrazzo at IBSA Group, including work email, phone, and LinkedIn data when available.
What schools did Fabio Marrazzo attend?
Fabio Marrazzo holds Contabilità Cantonale from Lugano Business School.
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